Windows 10: Laptop randomly freezing and performing slowly

  1.    11 Apr 2017 #1

    Laptop randomly freezing and performing slowly


    I did a force shut down of my laptop when it suddenly froze one time and now the laptop is acting up. After i login after booting it up it takes a very long time for my toolbar, desktop icons and shortcuts to load up. Even after its all loaded up when i click on something or even mouse over a folder the screen freezes for about 5 minutes and then everything on my screen disappears: toolbar, desktop shortcuts, everything, after that it comes up with a popup saying "Windows isnt responding". After a few minutes the screen turns black for about 10 minutes. After that everything loads back up but then the same problem keeps happening over and over.

    For some reason when i click "end process" when the popup shows, the laptop begins to slowly be itself again but after clicking end process 2-3 times, and i have a feeling i shouldn't be doing that, so here i am ask for help
      My ComputerSystem Spec

  2. anonjwm's Avatar
    Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
       11 Apr 2017 #2

    Try running a malware scan with Malwarebytes or similar.
      My ComputerSystem Spec

  3.    12 Apr 2017 #3

    anonjwm said: View Post
    Try running a malware scan with Malwarebytes or similar.
    I have already tried this and it didnt fix the problem
      My ComputerSystem Spec

  4. bro67's Avatar
    Posts : 4,889
    Mac OS High Sierra 10.13.5
       12 Apr 2017 #4

    How long have you had it, model and manufacturer of the computer.
      My ComputerSystem Spec

  5.    13 Apr 2017 #5

    bro67 said: View Post
    How long have you had it, model and manufacturer of the computer.
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t
      My ComputerSystem Spec

  6.    14 Apr 2017 #6

    Nep said: View Post
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t

    In your place I would start by using AdwCleaner and then check the drivers with (my favourite) DriverPack.

    Have you already examined your laptop's RAM with a Windows' built in tool (or MemTest86 if you don't trust Microsoft's tools) and the errors on the disk (personally I use HD Tune)?

    Another thing (rather improbable) might be some problems with Windows' files themselves (for that task just type in sfc /scannow in Command Prompt application).

    If nothing helps consider to reinstall the system.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,619
    Windows 10 Pro
       14 Apr 2017 #7

    then check the drivers with (my favourite) DriverPack
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
      My ComputersSystem Spec

  8.    14 Apr 2017 #8

    axe0 said: View Post
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
    Really sorry, you're right.
      My ComputerSystem Spec


 

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