Laptop randomly freezing and performing slowly


  1. Nep
    Posts : 3
    Windows 10
       #1

    Laptop randomly freezing and performing slowly


    I did a force shut down of my laptop when it suddenly froze one time and now the laptop is acting up. After i login after booting it up it takes a very long time for my toolbar, desktop icons and shortcuts to load up. Even after its all loaded up when i click on something or even mouse over a folder the screen freezes for about 5 minutes and then everything on my screen disappears: toolbar, desktop shortcuts, everything, after that it comes up with a popup saying "Windows isnt responding". After a few minutes the screen turns black for about 10 minutes. After that everything loads back up but then the same problem keeps happening over and over.

    For some reason when i click "end process" when the popup shows, the laptop begins to slowly be itself again but after clicking end process 2-3 times, and i have a feeling i shouldn't be doing that, so here i am ask for help
      My Computer


  2. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
       #2

    Try running a malware scan with Malwarebytes or similar.
      My Computer


  3. Nep
    Posts : 3
    Windows 10
    Thread Starter
       #3

    anonjwm said:
    Try running a malware scan with Malwarebytes or similar.
    I have already tried this and it didnt fix the problem
      My Computer


  4. Posts : 9,790
    Mac OS Catalina
       #4

    How long have you had it, model and manufacturer of the computer.
      My Computer


  5. Nep
    Posts : 3
    Windows 10
    Thread Starter
       #5

    bro67 said:
    How long have you had it, model and manufacturer of the computer.
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t
      My Computer


  6. Posts : 108
    Windows 10 Pro
       #6

    Nep said:
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t

    In your place I would start by using AdwCleaner and then check the drivers with (my favourite) DriverPack.

    Have you already examined your laptop's RAM with a Windows' built in tool (or MemTest86 if you don't trust Microsoft's tools) and the errors on the disk (personally I use HD Tune)?

    Another thing (rather improbable) might be some problems with Windows' files themselves (for that task just type in sfc /scannow in Command Prompt application).

    If nothing helps consider to reinstall the system.
      My Computer


  7. Posts : 14,903
    Windows 10 Pro
       #7

    then check the drivers with (my favourite) DriverPack
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
      My Computers


  8. Posts : 108
    Windows 10 Pro
       #8

    axe0 said:
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
    Really sorry, you're right.
      My Computer


 

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