1.    10 Apr 2017 #1
    Join Date : Dec 2015
    Posts : 3
    Windows 10

    Locked out after interrupted update


    I was in a hurry, and shut down Windows 10 during an update.
    Now I am locked out. My password does not work.

    I turned the laptop off 3 times at the login screen and on the 4th start I was in Safe Mode. I selected a restore option and was asked for my password. It was accepted, so it is still good.

    It appears that the problem is a defective login process. Is there any way, short of a reinstall, of fixing it?

    It would be *really* nice if MS would tell what was preventing shutdown. I've hated messages that just say there is a problem, but give no details, since day 1.
      My ComputerSystem Spec
  2.    10 Apr 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, if you have a previously created system image or disk image, a routine procedure we strongly and repeatedly advocate, you will be quickly and easily able to restore your PC from your previously created image set, held on external storage.

    If you have nothing like that (e.g. created by Windows Backup and Restore, Macrium Reflect, Acronis True Image, Aomei Backupper.....), you are in significant difficulty.

    There's a very much outside chance you might get your PC to boot normally by restoring the backup copy of the registry, but there's absolutely no guarantee of that.

    If you did get that far, I think you would find inconsistencies with your system files which would probably need an in-place upgrade repair install (which is like Windows installation but keeps almost everything) and can only be run after a normal boot.
      My ComputerSystem Spec
  3.    10 Apr 2017 #3
    Join Date : Dec 2015
    Posts : 3
    Windows 10
    Thread Starter

    Thanks. I was hoping for a way to continue the update.
    I'm sure I cloned the disk after I upgraded to 10, but I cannot find it...
      My ComputerSystem Spec
  4.    10 Apr 2017 #4
    Join Date : Jul 2015
    Posts : 9,414
    Windows 10 Pro

    You can try creating a new local account with administrator privileges. I would look at doing option 6 while booted in safe mode:
    Add User Account in Windows 10 - Windows 10 User Accounts Tutorials

    Make sure to change the new local account to an administrator.

    The if you can log into the new account in normal mode, not safe mode, you can do an in place upgrade repair install.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
A whole batch of issues, seemingly from an interrupted Windows update.
I got a new computer approximately 2 weeks ago, with windows 10 as It's operating system. Earlier today I decided to update and restart my computer. It all wen't smooth and normal, until I logged on to my user account. I saw the familiar screen...
General Support
Solved Windows Update failed, now laptop is locked up...
Hello Folks, On Tuesday I opened my laptop and was greeted by "Automatic Repair couldn't repair your PC. The message stated my options, "advanced options" or "shutdown" and where to find the log file C:\Windows\system32\logfiles\srt\srttrails.txt....
Windows Updates and Activation
After Interrupted HD Repair Windows 10 wont boot
Hiya i _think_ this is the correct forum. PC has Windows 8.1 on SSD and Windows 10 on HDD. The install of Windows 10 was over a Windows 7 installation - and i had it keep all data and programs. Which is did successfully. When booting in...
General Support
Solved Windows Update has locked out Admin account
The admin account on a single user machine which did not require a password to logon has been changed by an update this week to require a password which of course does not exist. The question is how can the Admin account be reset to allow access....
User Accounts and Family Safety
Solved Boot interrupted
This just started after using Windows 10 normally for two days. In the boot process at the start I get a black screen headed by "Edit Boot Options" which then describes the correct boot path etc. and is followed by . If I then click on...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:29.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums