Explorer.exe Constantly Crashing


  1. visibility
    Posts : 32
    Windows 10
       New #1

    Explorer.exe Constantly Crashing


    Hi - I recently upgraded from Win 7 Pro to Win 10 Pro. I'm really liking the change BUT I am encountering a constant and frustrating problem with explorer.exe crashing and restarting when working within folders. So far, each of the following causes explorer.exe to crash and reset:

    • Right clicking inside a folder, desktop, or anywhere (other than inside apps - right clicking in Word, for example, works fine).
    • Clicking on the 'new folder' icon inside a window.
    • Pasting into a folder a file cut from another location (I can drag and drop but cannot cut and paste).

    After explore.exe resets following the right click crash, right clicking thereafter works.

    Specs
    Intel Core i7 3770
    Gigabyte GA-Z77X-UD5H-WB Motherboard
    G.Skill Ripjaws X F3-1600C9D-16GXM 16GB (2x8GB) DDR3
    Sapphire Radeon HD7870 2GB GHz OC Edition V2
    ASUS Xonar Essence STX Audio
    Microsoft Windows 10 Pro 64bit
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, This is almost certainly related to an installed program - possibly an incompatible shell extension. Download and install Shellexview by Nirsoft (easy to find, free).

    Run it, hide all MS entries, disable all the rest, noting the 32 bit option that exposes more.

    Then try explorer rt click etc again.

    Note that all context menu entries added by installed programs may not have been disabled. If you still experience crashes and more added context menu entries remain, try Glary Utilities which has a context menu editor.
      My Computers
    Quote Quote

 

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