1.    09 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    windows 10

    Windows 10: Error Code: 0xc0000221


    Hi guys, first time posting as today as at 7:00~ i got the error code Error Code: 0xc0000221. I personally am not experienced with computers so i have decided to post this thread in the hope someone will help me. The system says:
    File:\\WINDOWS\system32\ntoskrnl.exe
    error code: 0xc0000221

    I upgraded to windows 10 through windows 7 home premium 64bit through a key so i don't own a windows 10 boot drive. I do not have an erd either.
    If you need more information please tell me i'm willing to oblige to anything.

    Much
    appreciated
      My ComputerSystem Spec
  2.    09 Apr 2017 #2
    Join Date : Jun 2016
    UK
    Posts : 282
    Windows 10 Home 64 bit (with Creators OS)

    Not the answer to your post, but you can download W10 from Microsoft ("Media Creation Tool" I think it is called), at:

    Download Windows 10

    If you already have an acceptable version of W10 on your computer (Microsoft's site will know that by interrogating your PC), the download is free. You could test that by downloading the MC Tool and running it (no more) to see if it states in its opening screen "We notice you are running Windows 10. If you would like to update to the latest version ....". Not many people (if any) have a hard copy of W10 these days unless they save the Media Creation Tool, but that is pointless because W10 updates every few weeks automatically and the MC Tool is there to download a fresh copy when needed although doing so will, I think, erase your programs stored on the C drive. (I have never been able to get an view on that.) I used it last Autumn to install W10 on a new SSD.

    Does anyone know of an authoritative source about the erasing of programs?

    EDIT: I have just searched for "windows 10 error code "0xc0000221", which might be helpful.
      My ComputerSystem Spec
  3.    09 Apr 2017 #3
    Join Date : Aug 2015
    Posts : 750
    Windows 10 Home

    @Stevekir: Don't know exactly what you mean by authoritative source, but I use Revo uninstaller free or Eraser.

    I searched too: error code 0xc0000221 - Microsoft Community
      My ComputerSystem Spec
  4.    09 Apr 2017 #4
    Join Date : Apr 2017
    Posts : 2
    windows 10
    Thread Starter

    @Stevekir thanks for the help ill give it a try asap
      My ComputerSystem Spec

 

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:41.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums