1.    08 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    WINDOWS 10

    Windows 10 shutdown/restart issues


    Hi everyone,

    I recently performed a clean Windows 10 install. (From upgraded Windows 10 system)

    Now, i am facing some shutdown/restart issues. I never had similar issues before even under the previous Windows 10 system. (Same hardware)

    When i perform a shutdown/restart, the screen goes black but peripherals stay active (keyboard, mouse, HDD and fans) for at least 15 minutes.

    I tried all the solutions that i found online :

    - Downgrading Intel's Management Engine Interface driver to 9.xx version. I tried even deactivating it altogether but didn't work.
    - Un-checking fast shutdown from power options.
    - Turning off hibernation from cmd.
    - Resetting bios to default settings.

    But nothing worked.

    I don't think that the issue is hardware/driver related since the system shuts down properly when in "safe mode".

    Any help / feedback is highly appreciated
      My ComputerSystem Spec
  2.    08 Apr 2017 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,965
    Windows 10 Pro

    I've had similar issue with shut down and restart after every upgrade when Windows resets properties of Intel Management Engine. In my case what has worked every time is to switch off Fast Boot both in Windows power plan settings and in UEFI settings, then unselecting Allow the computer to turn off this device to save power in Intel Management Engine's properties:

    Click image for larger version. 

Name:	image.png 
Views:	28 
Size:	96.2 KB 
ID:	128901
      My ComputerSystem Spec
  3.    09 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 2
    WINDOWS 10
    Thread Starter

    Quote Originally Posted by Kari View Post
    I've had similar issue with shut down and restart after every upgrade when Windows resets properties of Intel Management Engine. In my case what has worked every time is to switch off Fast Boot both in Windows power plan settings and in UEFI settings, then unselecting Allow the computer to turn off this device to save power in Intel Management Engine's properties:

    Click image for larger version. 

Name:	image.png 
Views:	28 
Size:	96.2 KB 
ID:	128901
    I couldn't find a "Power management" tab on my machine.

    I did a fresh install and it's much better.

    Thanks for the feedback, much appreciated
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Reboot after Windows Update vs Shutdown and restart
Has anyone else noticed that after an update from Windows Update you "Must" do a Reboot for the installation/update to process. In prior versions of Windows when I would take an update, I might just wait until I shut the PC down for the night, and...
General Support
Post MoBo Upgrade Windows Issues - Cannot Restart/Shutdown
Good evening everyone, Been a long time lurker of the 8 and 10 forums, was a member of the 7 forums back in the day. Anyway, I have me a fun little problem that is making me lose hair and I am hopeful someone here can help. I had a Gigabyte...
Drivers and Hardware
Windows 10 Startup problem after shutdown but restart is fine
Upgraded to Windows 10 from Windows 7 Professional. When I restart the pc the pc boots up fine. However after a complete shutdown I loose display on the screen immediately after Windows Logo display. Then on pressing the power button once the pc...
Installation and Upgrade
DDE Server causes continual error on shutdown or restart of Windows
Every time I shut down or restart Windows I get the following error: ----------------------------- DDE Server Window: explorer.exe Application error The instruction at Dx00007FF6D6004F97 referenced memory at 0x00000000000000BB. The memory...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:17.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums