Windows 10 shutdown/restart issues


  1. ROG
    Posts : 2
    WINDOWS 10
       #1

    Windows 10 shutdown/restart issues


    Hi everyone,

    I recently performed a clean Windows 10 install. (From upgraded Windows 10 system)

    Now, i am facing some shutdown/restart issues. I never had similar issues before even under the previous Windows 10 system. (Same hardware)

    When i perform a shutdown/restart, the screen goes black but peripherals stay active (keyboard, mouse, HDD and fans) for at least 15 minutes.

    I tried all the solutions that i found online :

    - Downgrading Intel's Management Engine Interface driver to 9.xx version. I tried even deactivating it altogether but didn't work.
    - Un-checking fast shutdown from power options.
    - Turning off hibernation from cmd.
    - Resetting bios to default settings.

    But nothing worked.

    I don't think that the issue is hardware/driver related since the system shuts down properly when in "safe mode".

    Any help / feedback is highly appreciated :)
      My Computer


  2. Posts : 17,641
    Windows 10 Pro
       #2

    I've had similar issue with shut down and restart after every upgrade when Windows resets properties of Intel Management Engine. In my case what has worked every time is to switch off Fast Boot both in Windows power plan settings and in UEFI settings, then unselecting Allow the computer to turn off this device to save power in Intel Management Engine's properties:

    Windows 10 shutdown/restart issues-image.png
      My Computer


  3. ROG
    Posts : 2
    WINDOWS 10
    Thread Starter
       #3

    Kari said:
    I've had similar issue with shut down and restart after every upgrade when Windows resets properties of Intel Management Engine. In my case what has worked every time is to switch off Fast Boot both in Windows power plan settings and in UEFI settings, then unselecting Allow the computer to turn off this device to save power in Intel Management Engine's properties:

    Windows 10 shutdown/restart issues-image.png
    I couldn't find a "Power management" tab on my machine.

    I did a fresh install and it's much better.

    Thanks for the feedback, much appreciated :)
      My Computer


 

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