Windows 10: can not delete, move or open file

  1.    07 Apr 2017 #1

    can not delete, move or open file


    I have windows 10. I have word 1026 file that when I try to open it wont open, I just get the "word not responding" message and have to restart the computer to get out of it. I can not delete the file or move it. My back up script gives me an error message that it out the file same file.

    I have tired to delete the file in safe mode with same results as above. I downloaded an unlocker program and it says file can't be unlocked. I would like to get rid of this file. I am aware of it everyday when my backup script report says there was an a error with this file ad it could not be copied to my backup drive.

    any suggestions would be appreciated
      My ComputerSystem Spec

  2.    07 Apr 2017 #2

    Welcome to the forums 55chevy!

    Do you have any third party add-ons installed? If so you can try to either turn them off or delete them and it may help.
      My ComputerSystem Spec


 

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