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Black screen with spinning dots after upgrade to Creators Update
I just upgraded my desktop and laptop to the Windows 10 Creators Update.
Everything went well and worked properly, until I installed a cumulative update and tried to reboot...
Now all I get is a black screen and the spinning dots (like it's booting up), I can see the mouse cursor move and the dekstop actually shows up in TeamViewer but when I connect I can't do anything besides file transer.
I learned that this appears to a be an issue with Logitech wireless peripherals and the common solution is the unplug the Unifying Receiver and Windows should boot properly again... BUT: I have a Logitech MX Master connected through Bluetooth so that's not an option.
It looks like update KB4016251 is the one that caused my issues.
What i've tried so far:
- Startup repair
- Restore point
- Booting into safe mode and removing the mouse and wireless card in device manager
Nothing has worked so far and I already ended up doing a clean install on my laptop but my desktop still has this issue, I'm not really willing to do a clean install just yet because it has a lot of software installed..
I also submitted a ticket at Logitech but my expectations are low.
Update:
Just finished clean installing and setting up both computers, but I lost all confidence in my Logitech mouse and i'm afraid to plug it in because the same thing might happen again.
Does anyone have a solution or a theory?
Last edited by GuusFrenken; 06 Apr 2017 at 09:56.