1.    05 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 1
    Windows 10 Home

    Mouse Pointer Showing When in Power Save Mode


    Windows 10 Home (1607)

    For a couple of weeks now, when my notebook goes into power save mode (or I put it there), the mouse pointer still shows. I can't move it, but it shows in the last position it was before the screen turned off. I've played around with all power and mouse settings and can't figure it out. (Obviously, I've rebooted several times as well).

    Note: This is NOT the problem where the screen turns black with only the mouse pointer showing upon booting up. The computer boots up fine. My problem happens when the computer goes into power save.
      My ComputerSystem Spec
  2.    09 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,926
    Windows 10 Pro Build 1703

    Hi yoellax. Welcome to the TenForums @yoellax.

    Have you tried the Clean Boot process to see if this is some sort of error being caused by a third party product?

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Before doing so have a restore point and I would also recommend an Image be taken with a product like Macrium Reflect. You likely won't need but better safe than sorry.


    Ken
      My ComputerSystem Spec

 


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