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#1
Can not get login to come up after msconfig diagnostic startup
Looking for any help I can find.
I am a part of the Windows Insider program, which might make things a little more difficult.
After having severe problems with Excel just after the Windows 10 Insider update last Friday evening/Saturday morning, I posted to Microsoft Support and a moderator sent me to a list of "Methods" to try. Though they seemed irrelevant given when the problem occurred and the nature of the problem, I have been wrong many times in my life so I started to try them. One item was to use the System Configuration utility to eliminate any chance of conflicting programs, so I engaged "Diagnostic Startup" and let it reboot.
My login screen background comes up, but the items that comprise the login - where I would normally type my PIN - do not. I just have the three little icons in the lower right for networking, accessibility and restart.
Can someone PLEASE save me from Microsoft support?