1.    02 Apr 2017 #1
    Join Date : Mar 2017
    Posts : 3
    Windows 10 Home Dell OEM

    Win Restore.. Lost all User/(me) Data - HEEELP!


    Greetings,

    Relevant info briefing:
    "This" PC is referring to a Dell XPS 9550, running Dell OEM Win 10
    "Dinosaur" PC, is an old Overheating monstrosity Dell Inspiron 1520, running Win 7 Pro

    Hi. I recently installed some tools for reflashing my Android device (Google Dev Tools - but an unknown user, to me, had contributed a program to avoid installing entire SDK Development and simply the "ADB & Fast Boot" set of components)... I installed and ran the ADB/Fastboot, ect...

    When finished, not sure about exactly what this person may or maynot have thrown in as malicious, I decided to Restore Win 10 to an earlier restore point...

    --> Upon Restoring, I got a dialog message informing restore failed (missing Q something.. not quick enough to document message).././ Went to my desktop and restore (failed restore) caused my personal user/jason data to disappear... Least Locally on this machine...

    I did, however, log onto me old dinosaur Win 7 PC, granted full local network privileges...
    Old Win 7 machine DID, somehow, still see my user/jason data (what dissapeared on this newer win 10 Dell XPS).... So I immediately backed up to my NAS MyCloud Drive....

    Now, on XPS (win 10 new machine, I cannot even launch Firefox because it says user files missing)....

    -> Only an uneducated tidbit to, help you help me; if nothing to do with - pay no mind....
    #1: absolutely no way of telling if the ADB/Fastboot even had anything to do with failed restore - it was merely what I wanted to rid all traces of, initiating desire to restore to previous state.

    BUT, Prior to launching the ADB/Fastboot, I had read, on a forum post about Win 10 Anniversary Update users having trouble with it....

    [Part that MAY or MAY NOT assist in helping me
    Here's what (unconfirmed) info a user noted about running the files I DID (and did not heed):

    "Please DO NOT INSTALL this on a Windows 10 Machine. Unfortunately, Windows 10 Anniversary update truncates PATH Values that are more than 1024 characters (Research on PATH Environment Variables for more information.
    I have found a manual way for getting adb and fastboot working on cmd (without the need to browse to the particular folder) for Windows 10. Right Click This PC -> Properties -> Advanced System Settings -> Environment Variables (Advanced Tab) Double Click on PATH First copy the complete Value Field as a backup. Don't mess this up. Next, at the very end after the semicolon, type the location of your adb and fastboot folder. IN our case C:\adb Save. Profit.Go into device manager. Plug phone into PC on download mode. Whatever your device is now listed as. Right click and update driver.. Choose browse my computer for driver software, let me pick from a list, then connect to Android. Apply and reboot. Unplug device and reinsert back in and it should install fastboot drivers now."


    Can anyone assist or advise how/why I would have had a Win 10 restore point restoration FAIL, then lose all User/Jason Data???

    Grateful and I am,
    Jason
      My ComputerSystem Spec
  2.    02 Apr 2017 #2
    Join Date : Jan 2015
    Posts : 673

    If all that happened is those sections were deleted, I'm hoping such would be in the Recycle Bin; understand I'm a Windows 7 user - I might be wrongly assuming things about Windows 10; if those sections had their pointers removed from MFT, then data recovery might be difficult. I'm going to listen in and learn from others in the know here.
      My ComputerSystem Spec
  3.    03 Apr 2017 #3
    Join Date : Mar 2017
    Posts : 3
    Windows 10 Home Dell OEM
    Thread Starter

    Quote Originally Posted by RolandJS View Post
    If all that happened is those sections were deleted, I'm hoping such would be in the Recycle Bin; understand I'm a Windows 7 user - I might be wrongly assuming things about Windows 10; if those sections had their pointers removed from MFT, then data recovery might be difficult. I'm going to listen in and learn from others in the know here.
    No, unfortunately, user/jason user files not in recycle bin....
    I'm not sure why restoration failed either?
      My ComputerSystem Spec
  4.    03 Apr 2017 #4
    Join Date : Apr 2015
    Posts : 12,841
    W10Prox64

    Hi. Not sure about this, but if you look in your C drive, do you have a Windows.old folder? You might need to show hidden files to see it. If so, your user data may be nested in there.
    If not, I guess what I would do is pull the drive out, connect it to the dinosaur, install MiniTool Power Data Recovery free version on the dinosaur, and run it on the XPS drive to see if you can find your stuff. If so, the free version will only recover 1GB total, so you'd have to buy it to get everything back. (Or, try a free one like Recuva.)
      My ComputerSystem Spec
  5.    12 Apr 2017 #5
    Join Date : Apr 2015
    Posts : 12,841
    W10Prox64

    Any luck?
      My ComputerSystem Spec
  6.    12 Apr 2017 #6
    Join Date : Mar 2017
    Posts : 3
    Windows 10 Home Dell OEM
    Thread Starter

    Oh, I'm sorry - I know I had told you I'd let you know how it turned out...
    I'm waiting on a usb 3.0 portable hdd I ordered the day you replied... Gonna Image/BackUp the drive in case something goes really wrong....I'll let you know how it turns out!! Thanks for following up - you guys/gals are tremendous here!

    After I get this sorted out - I think I'm going to partition C System, D Data, like on my Win 7 machine, for simple C system Imaging.
    This Dell XPS 9550 must have a ton of bloatware and Dell recovery partition.... My pcie 512GB ssd only has Windows, Updates, MS Office, yet only 275GB remain free!!!! May have to investigate doing a clean Win 10 install, free the recovery partitions and bloatware... Jeezus, almost $3500 laptop and I'll be pushing it once I install Adobe Creative Cloud
    But I digress...
    Will let you know if your advice worked - Amazon tracking is showing Thurs/Friday for delivery of usb hdd.

    Thanks!
      My ComputerSystem Spec
  7.    13 Apr 2017 #7
    Join Date : Apr 2015
    Posts : 12,841
    W10Prox64

    Quote Originally Posted by coldengrey View Post
    Oh, I'm sorry - I know I had told you I'd let you know how it turned out...
    I'm waiting on a usb 3.0 portable hdd I ordered the day you replied... Gonna Image/BackUp the drive in case something goes really wrong....I'll let you know how it turns out!! Thanks for following up - you guys/gals are tremendous here!
    No problem. I was just following up on a few things and ran across your thread; was curious.

    Quote Originally Posted by coldengrey View Post
    After I get this sorted out - I think I'm going to partition C System, D Data, like on my Win 7 machine, for simple C system Imaging.
    Good idea. That's how I have mine setup.

    Quote Originally Posted by coldengrey View Post
    This Dell XPS 9550 must have a ton of bloatware and Dell recovery partition.... My pcie 512GB ssd only has Windows, Updates, MS Office, yet only 275GB remain free!!!! May have to investigate doing a clean Win 10 install, free the recovery partitions and bloatware... Jeezus, almost $3500 laptop and I'll be pushing it once I install Adobe Creative Cloud
    But I digress...
    Will let you know if your advice worked - Amazon tracking is showing Thurs/Friday for delivery of usb hdd.

    Thanks!
    Yeah, first thing I do when setting up Dells for people is remove all the Dell bloatware.
    I've found MiniTool's Data recovery program to be excellent: it recovers files with original filenames and folder structure even in a deep scan, whereas I've found others will find files in a deep scan without original filenames or folder structure, which makes it difficult if you have a lot of data.
    Good luck!
      My ComputerSystem Spec

 


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