Windows could not update the installation file

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  1. pgrannan
    Posts : 6
    Windows10
       New #1

    Windows could not update the installation file


    I am getting the error "Windows could not update the installation file. To install Windows, close Setup and restart installation Error Code: 0x6.

    I want to reinstall my laptop with Windows 7 from Windows 10 and i'm getting the error above. My laptop has the issue in which is 'pauses' or hesitates when i am working. Moving the mouse, videos anything and it's quit aggravating. I did the free upgrade a year or so ago and thought i could live with it. It went away for a while but is now back. I've changed the Power settings as suggested by many of the internet sites but that did not fix the issue. I checked with the manufacturer of my PC and they told me the pc was 'designed' to use Windows 7 and they did not have a fix and that they have heard of this from some of their other customers.

    Can any help me get back to windows 7 or fix the system hesitation.

    I have
    Windows could not update the installation file-2017_04_03_00_21_091.png
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  3. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       New #2

    What is the make/model of your laptop?
    How are you trying to reinstall Windows 7 (OEM recovery partition or clean install from disc)?
    You also might want to include a screenshot of your current disk partitions structure as well.
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  4. pgrannan
    Posts : 6
    Windows10
    Thread Starter
       New #3

    The laptop is made by Prostar and it's their model B. Their models are based on equipment.
    I'm trying to load windows from a Microsoft Windows 7 CD so i guses a new clean instsll. . I've restored the laptop with this same cd once before prior to the windows 10 "upgrade". The CD is in an external cd/DVD player and the installation does start as it should. I answer yes to pull updates from the internet, it "downloads" somthing then it didplsys the error.
    The laptop is about 6 years old and it was their tech guy that said it was designed for win 7, not sure I believe that.
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  6. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       New #4

    The only thing I can think of is you may have a very old version of Windows 7 and the installer is trying to download some kind of update (like a service pack) and that is where it might be failing. So, if you go here and enter your product key it might give you the latest Windows 7 version with the latest service pack included:

    https://www.microsoft.com/en-us/soft...nload/windows7

    And if that one desn't work in your USB/DVD device, I would suggest you use the ISO to create a USB installer and try it that way:

    https://www.sevenforums.com/tutorial...ve-create.html
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  7. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    Hi, as that's actually a question about installing Win 7, could I suggest you'd be better off here:
    Windows 7 Help Forums

    Suggest you make sure you have backed up any data on your system disk/partition, then format it, then clean install Win 7.
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  8. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #6

    My first suggestion would be to say no to pull updates from the internet. My second suggestion, since your going back to 7 from 10, is to select custom install. That will get you access to the disk tools. There I would delete all partitions, except data partition if you have one. And just install into the unallocated space. Windows should then create all the partitions it needs automatically. You can go from 10 to 7 and retain any installed programs etc. If you have files you don't want to lose, back them up now to external media.
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  9. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #7

    Just curious, have you tried a clean install of Windows 10 yet or are you still working on the original upgrade from Windows 7?

    pgrannan said:
    I have
    Windows could not update the installation file-2017_04_03_00_21_091.png
    That should run Windows 10 fabulously.
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  10. pgrannan
    Posts : 6
    Windows10
    Thread Starter
       New #8

    I have not tried a clean install. I've seen a lot of reports of PC/Laptops hesitating and that's what i want to get rid of. I guess i could create an ISO file of windows 10 and see if that fixes it. I like windows 10 i just can deal with the hesitation and i know it did not do it on 7.
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  12. pgrannan
    Posts : 6
    Windows10
    Thread Starter
       New #9

    I created an ISO image of windows 10 and loaded it and so far so good. I'm loading my program slowly to make sure it does not come back and did not load all the original drivers from my PC. I do now have two questions.
    1. I used a program to pull the windows key before did a fresh reload but the system said it was not a valid key. Not sure if i will run into issues.
    I do have a windows key from my original Windows 7 CD but i'm assuming that would not have worked.

    2. I have a second monitor an LG 29UB55-5 which is one of those extra wide 29' in monitor. Some of the programs are fuzzy when i look at them on the monitor. On programs such as chrome and MS Office i change the properties to check the box for "Disable scaling on high DPI settings" which seems to help. I've pulled the driver off the CD and updated but it does not fix everything.

    Any suggestions
    Last edited by pgrannan; 03 Apr 2017 at 21:14.
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  13. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #10

    If you search the forum for e.g.
    Solved blurry text
    fuzzy text

    you'll find a good number of threads- probably something there to help.
    Windows could not update the installation file-snap-2017-04-04-07.28.36.jpg
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