1.    31 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 2
    Windows 10

    sleep mode, closed screen, closed laptop, and when is turned back, scr


    my dell inspiron when is much time under sleep mode, closed screen, closed laptop, and when is turned back, screen is black with visible light on it, led light, and i can move cursor
    if i leave it like that for few minutes i can also notice dim screen, like even that black desktop is going to black again

    The system has returned from a low power state. Sleep Time: ‎2017‎-‎03‎-‎31T16:23:21.587635000Z Wake Time: ‎2017‎-‎03‎-‎31T19:01:23.725031900Z Wake Source: Power Button

    Faulting application name: Explorer.EXE, version: 10.0.14393.953, time stamp: 0x58ba5aa4 Faulting module name: wpnprv.dll, version: 10.0.14393.479, time stamp: 0x58258bd8 Exception code: 0xc0000005 Fault offset: 0x00000000000229e6 Faulting process id: 0x21c4 Faulting application start time: 0x01d2a9ec81b937df Faulting application path: C:\WINDOWS\Explorer.EXE

    can you tell me this, as im checking my event viewer, if I make laptop go to sleep by Button or Lid, does this means explorer.exe is automaticly closed and reopened after return from sleep? or it still uses before sleep crashed explorer? This would lead me on the right track of fixing this.

    i am gonna turn off all sleep hibernate etc things, but, im wondering why explorer crashed. I ask if explorer exe restarts upon laptop wake up from sleep, if it does than it would be probably problem with nvidia driver or something. Like this, I'm not sure if the reason is windows itself as it crashed explorer.exe by wpnprv.dll module, or nvidia triggered..

    Faulting application name: Explorer.EXE, version: 10.0.14393.953, time stamp: 0x58ba5aa4 Faulting module name: wpnprv.dll, version: 10.0.14393.479, time stamp: 0x58258bd8 Exception code: 0xc0000005 Fault offset: 0x00000000000229e6 Faulting process id: 0x21c4 Faulting application start time: 0x01d2a9ec81b937df Faulting application path: C:\WINDOWS\Explorer.EXE
    Last edited by kalinkaca; 31 Mar 2017 at 17:41.
      My ComputerSystem Spec
  2.    31 Mar 2017 #2
    Join Date : Mar 2017
    Posts : 2
    Windows 10
    Thread Starter

    Is wpnprv.dll, Windows Push Notification Services (WNS) ?
    It has something to do with cloud, one drive?
    One Drive caused explorer crash?
      My ComputerSystem Spec
  3.    31 Mar 2017 #3
    Join Date : May 2015
    Central IL
    Posts : 4,221
    Mac OS Sierra

    It happens with certain GPU drivers and Windows. It is worse with Ubuntu. I would set the screen to not go to sleep when closing. If not able to, enable the screen saver and keep the lid open.
      My ComputerSystem Spec

 


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