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#1
Windows navigation crash and system restore not working
Hello,
My partner was mass deleting emails from her aol account on chrome when the system decided to do the following:
Now the taskbar is non existent, the start button does not work, and the start icons are all the place. Right-clicking on desktop does nothing and the only way to swap between programmes is alt-tab.
I have updated nvidia drivers, run scannow, and run antivirus and malwarebytes, all nothing. I have tried to do all 3 system restore points but keep getting same error that it could not restore: "An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: 0x80070091. "
It is the same in safe mode and from advanced set up in shift+restart.
All the programmes still seem to be working, just not the windows navigation ui.
I do not particularly want to do a full restore, but will if I have to though may see about rolling back to w7....
Grateful for any help please