Windows 10: PC freezes at "Restarting" (on a blue screen) during re-boot

  1.    28 Mar 2017 #1

    PC freezes at "Restarting" (on a blue screen) during re-boot


    Hello
    My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes.
    Clue: Windows has just tried to install a "Cumulative update" and claimed to have completed it successfully.

    - Any thoughts?

    J

    EDIT: I have attached the results of running "SFC /scannow" in a Command prompt with admin rights.CBS.zip
    Last edited by ship69; 28 Mar 2017 at 14:37.
      My ComputerSystem Spec


  2. Posts : 320
    Windows 10 Pro x64
       28 Mar 2017 #2

    Im going to say something got botched and that is causing your issue.

    Try a system restore if you are able. It sound like you are at least able to get into safe mode.
      My ComputersSystem Spec


  3. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       28 Mar 2017 #3

    It may be necessary to run SFC /scannow up to three times to repair everything.

    Run SFC Command in Windows 10


    Ken
      My ComputerSystem Spec

  4.    29 Mar 2017 #4

    Sounds like a system files corruption issue

    Try to log into safe mode and run a sfc check.
    If you have enabled system protection on your OS installation drive, then a restore to an earlier date is possible.
      My ComputerSystem Spec

  5.    29 Mar 2017 #5

    I fear the disk has become corrupted.
    I just tried to reboot and it didn't get further than the screen that just says "Samsung".
    But I hit the power button for 5 seconds and it rebooted again and this time it got to the photograph again but still now obvious way to actually log in.
      My ComputerSystem Spec


  6. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       29 Mar 2017 #6

    To get to the Advance Startup Options

    Power on, when you see the circling dots press and hold power button until machine shuts off. Power on, same drill, see the dots power down.

    On next power on you should get menu. Select troubleshooting.

    https://www.tenforums.com/tutorials/...dows-10-a.html

    From here you can try restore mentioned above by another member, command prompt etc.


    Ken ( I will be offline for a week )
      My ComputerSystem Spec


 

Related Threads
Hello My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes. It has just tried to install a "Cumulative update" and claims to have completed it successfully. J
I had to buy a new (SSD) HD and had trouble booting from a disc until I enabled Legacy Mode and disabled Secure Boot in BIOS. Now whenever I boot up I get a "No Boot Device Found" message until I hit "Enter" at which point i'm allowed entry into my...
Blue hue on one screen after "Auto Upgrade" in Windows Updates and Activation
In early October I went to shut down the PC and instead on "Shut Down" the option was "Upgrade and Shut down", clicked it and walked away. On restarting the next day I found one of my two screens had a blue hue to it. Tried changeing screen...
I can't find anyone else that has this, so my apologies for starting a new thread. I'm stuck on the blue "Welcome to Windows 10!" screen. Under that it has my name, then at the bottom a clock-like logo and an "I'm not Paul" option. On the right...
blue screen "hibernating" in BSOD Crashes and Debugging
I upgraded my dell laptop windows 8.1 to free windows 10 home. I was downloading some apps from the microsoft store. After the download, my computer wouldn't work. I tried to reinstall windows 10 (duplicate made) from the flash jump drive without...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:12.
Find Us