TimeBroker Service Unable to Logon


  1. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
       #1

    TimeBroker Service Unable to Logon


    Hello everyone,

    I have an issue that causes my computer to randomly freeze after a restart once logged in. The mouse is still usable but I'm not able to click on the start menu or open most apps. Also the task-bar just goes blank. The only way to counter this is do restart by using alt+ctrl+delete and restart from there. Or I can wait it out which takes about 5 minutes. I will attach a screen shot what this looks like.

    I checked the logs and I was given an error about the time broker which ill post in another screen shot.

    With all of that said, it does not do it every boot, I am not sure what triggers it to do so but it seems like around every 7-10 boots it will do it once.

    If anyone can please help me solve this that would be great!

    Thank you.

    TimeBroker Service Unable to Logon-timebroker.pngTimeBroker Service Unable to Logon-freeze.png
      My Computer


  2. Posts : 8,682
    Mac OS Catalina
       #2

    Check Task Manager in Administrative Tools also. Any third party Security software installed or network shares that it has to connect to. Also so you use an email to login or a userID? Was this a clean install or an upgrade to Windows 10. How long has this been going in? Have you also tried running sfc /scannow in a Command Window to see if it has found any issues?
      My Computer


  3. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
    Thread Starter
       #3

    I will try the scan, this was a clean install from yesterday.

    There is no third party software or anything to connect to besides my wifi.

    And did you mean task scheduler?

    And there is just one local account.

    Thank you for your reply.
      My Computer


  4. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
    Thread Starter
       #4

    Ok I just did the scan, it said it found corrupt files and fixed them.

    Maybe that was what was causing this, if so maybe it will stop. I'll post an update.

    TimeBroker Service Unable to Logon-scan.png
      My Computer


  5. Posts : 8,682
    Mac OS Catalina
       #5

    Anything could be causing the issue during the system still trying to do stuff. If you use an email to sign in, try switching to a local account to see if it happens. Since it is a clean install, double check the various metrics settings in System Settings and that Update is not set to look for other machines on network and trying to connect with other people across the Internet for updates. The only way to figure out the process & sub-process is to trace them and check the log files.
      My Computer


  6. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
    Thread Starter
       #6

    bro67 said:
    Anything could be causing the issue during the system still trying to do stuff. If you use an email to sign in, try switching to a local account to see if it happens. Since it is a clean install, double check the various metrics settings in System Settings and that Update is not set to look for other machines on network and trying to connect with other people across the Internet for updates. The only way to figure out the process & sub-process is to trace them and check the log files.


    Thanks, I haven't had the issue happen again, but I'll know later. I have one local admin account. I have Windows Update disabled.
      My Computer


  7. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
    Thread Starter
       #7

    Update it is still doing it. I may have to do another clean install. I ran malware-bytes also with no issues found.
      My Computer


  8. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
    Thread Starter
       #8

    I ended up doing a fresh install of Windows. I have not seen the problem yet.
      My Computer


  9. Posts : 8,682
    Mac OS Catalina
       #9

    Updates can be set to be deferred, but should never be completely disabled unless you have a way to push them out after review or only downloading the IT set of security updates from microsoft.com. Download and use Log Parser to review what is going on also. https://www.microsoft.com/en-us/down....aspx?id=24659
      My Computer


 

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