1.    21 Mar 2017 #1
    Join Date : Aug 2015
    Posts : 18
    Windows 7

    File Explorer hangs at startup (until reboot)


    After using Windows 10 for a few hours I find that File Explorer hangs when I open it - it tries to display the Quick Access items, but never completes - I just see "Working on it..." in the preview pane. If I click on "This PC" in the left pane it also hangs with the same message. If I type an address directly into the address bar (e.g. "c:") it will display immediately.

    If I open a File Explorer window shortly after rebooting, and leave it open the whole time I can continue to select any entry from the left pane APART FROM "Quick Access" and "This PC", which hang with the message above.

    If I open a new File Explorer window after a few hours I only see the "Working on it..." message, and the left pane contains only these top-level items:
    - Quick Access (with no sub-items)
    - Desktop
    - This PC (with no sub-items)
    - Homegroup (with no sub-items).

    This doesn't happen when the machine is first booted, and only seems to start happening after a few hours. If I reboot the problem corrects itself.

    My initial thought was that there was something on my Quick Access list (e.g. a network share) which was inaccessible, and hence causing it to hang, but I can access every one of the folders in my Quick Access list from my "original" File Explorer window if I leave it open for the entire session.

    Any ideas for how to fix this?
      My ComputerSystem Spec
  2.    21 Mar 2017 #2
    Join Date : Feb 2017
    Posts : 68
    Microsoft Windows 10 Home (x64) Build 14393.1066 (RS1)

    I have often a lag when opening File Explorer: nothing serious and everything like it should be because it has to wake up the external USB drive which went to idle state in the meanwhile..

    I think it's something different for you, but the fact that you too experience it after a few hours could maybe point to something went to idle state, couldn't it? Do you have external HD / DVD in or soething like that?
      My ComputerSystem Spec
  3.    21 Mar 2017 #3
    Join Date : Aug 2015
    Posts : 18
    Windows 7
    Thread Starter

    It's not really a lag - the "working on it message..." never goes away (even leaving it overnight). I do have an external USB drive connected, but if I type its drive letter directly into the Explorer address bar it displays immediately, so Windows doesn't seem to have any problems accessing it.
      My ComputerSystem Spec
  4.    21 Mar 2017 #4
    Join Date : Feb 2017
    Posts : 68
    Microsoft Windows 10 Home (x64) Build 14393.1066 (RS1)

    Quote Originally Posted by itm View Post
    It's not really a lag - the "working on it message..." never goes away (even leaving it overnight). I do have an external USB drive connected, but if I type its drive letter directly into the Explorer address bar it displays immediately, so Windows doesn't seem to have any problems accessing it.
    wow, so weird! hope someone could be helpful than me then!
      My ComputerSystem Spec
  5.    21 Mar 2017 #5
    Join Date : Aug 2015
    Posts : 18
    Windows 7
    Thread Starter

    Some progress....I uninstalled the Dropbox app (for syncing and offline access to files) and it seemed to solve the problem. Not a good solution, as I really need to use the Dropbox!!

    ???
      My ComputerSystem Spec
  6.    21 Mar 2017 #6
    Join Date : Feb 2017
    Posts : 68
    Microsoft Windows 10 Home (x64) Build 14393.1066 (RS1)

    Quote Originally Posted by itm View Post
    Some progress....I uninstalled the Dropbox app (for syncing and offline access to files) and it seemed to solve the problem. Not a good solution, as I really need to use the Dropbox!!
    ???
    what dropbox client were you using? the app from Windows Store or the program one? you could try switching to the other..
      My ComputerSystem Spec
  7.    21 Mar 2017 #7
    Join Date : Aug 2015
    Posts : 18
    Windows 7
    Thread Starter

    Quote Originally Posted by brainvision View Post
    what dropbox client were you using? the app from Windows Store or the program one? you could try switching to the other..
    I was using the Dropbox desktop app (downloaded from Dropbox). I tried replacing it with the Windows Store app, but that doesn't do syncing/offline access - if you request this feature it directs you to download the Dropbox desktop app!
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved File Explorer (explorer.exe) Does Not Load Automatically At Startup.
Hi all, I been having this problem for a while. When I boot up my PC and I get to the part of account login, loads my user automatically but the file explorer does not, just shows me a black screen. I can still do CTRL+ALT+DEL or CTRL+SHIFT+ESC...
General Support
Solved Win10 ISO install hangs at first reboot
Wiped and repartitioned the drive and formated ntfs, made a bootable usb stick with ISO, it seems to install, but when the machine gets to the first reboot, it hangs with the cursor flashing in the upper left corner. This happens whether the usb...
Installation and Upgrade
Solved File explorer automatically starts at startup. I do not want this.
I checked (task manager > Startup ) and file explorer is not there. I disabled everything in startup, just to make sure. How do I stop this from occurring. Thanx
General Support
File explorer auto open at startup of windows
till yesterday everything was ok but today suddenly when I start windows File explorer open automatically without any command, I did restart system thrice but same was happening. How do I remove this auto open of file explorer when I start...
Software and Apps
File Explorer opens at Windows 10 startup
I recently installed the November update on my computer and now the File Explorer runs at every start up. How can I go disable this and go back to normal?
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums