Windows 10: Not Waking from Sleep After SSD Upgrade


  1. Posts : 17
    Windows 10
       18 Mar 2017 #1

    Not Waking from Sleep After SSD Upgrade


    Hi there folks,

    Just upgraded my XPS 15 9530 with a new 850 EVO 1TB mSATA, was previously using a PM830 64GB mSATA drive.
    The laptop now no longer wakes from hibernation or sleep mode, whether hybrid sleep is enabled or disabled.

    I do know that the new SSD uses DevSlp, but no idea whether this is the cause of the issue, or whether it is an OS or SSD issue.

    Help would be much appreciated.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       19 Mar 2017 #2

    Hi Injust.

    Please see this wiki article.

    DevSlp - Wikipedia

    Mentions the problem the problem you seem to be experiencing. Can you disable DevSlp?


    Ken
      My ComputerSystem Spec


  3. Posts : 17
    Windows 10
    Thread Starter
       19 Mar 2017 #3

    Caledon Ken said: View Post
    Hi Injust.

    Please see this wiki article.

    DevSlp - Wikipedia

    Mentions the problem the problem you seem to be experiencing. Can you disable DevSlp?


    Ken
    I can't seem to find any resources with information on disabling DevSlp. Neither current or former Samsung Magician versions have the option, either.

    Information that I can find seems to indicate that Haswell and later chipsets should support DevSlp, which leads me to believe that an i7-4712HQ should support DevSlp just fine.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       19 Mar 2017 #4

    In reading the article I don't think it has anything to do with processor or chipset

    It reads

    DevSleep-enabled drives may not be suitable for most desktop PCs and some notebooks with the 3.3 V voltage present in their SATA power connectors.

    Is this power connector solder onto Motherboard?


    Ken
      My ComputerSystem Spec


  5. Posts : 17
    Windows 10
    Thread Starter
       19 Mar 2017 #5

    Caledon Ken said: View Post
    In reading the article I don't think it has anything to do with processor or chipset

    It reads

    DevSleep-enabled drives may not be suitable for most desktop PCs and some notebooks with the 3.3 V voltage present in their SATA power connectors.

    Is this power connector solder onto Motherboard?


    Ken
    Yes, the entire mSATA slot is attached to the motherboard and is non-removable.
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       19 Mar 2017 #6

    Have you cruised your BIOS to see what might be available within?

    I would also see if disabling hybrid and hibernation changes things. If you don't permit those states maybe it won't fall into this deeper sleep.

    I found an article for the Intel units which allows you to enable or disable the feature in firmware. Could not find in Samsung world but only searched for a few minutes.


    Ken
      My ComputerSystem Spec


  7. Posts : 17
    Windows 10
    Thread Starter
       19 Mar 2017 #7

    Caledon Ken said: View Post
    Have you cruised your BIOS to see what might be available within?

    I would also see if disabling hybrid and hibernation changes things. If you don't permit those states maybe it won't fall into this deeper sleep.

    I found an article for the Intel units which allows you to enable or disable the feature in firmware. Could not find in Samsung world but only searched for a few minutes.


    Ken
    BIOS doesn't have any options relevant to DevSlp or drive-specific stuff at all, aside from boot and SATA password.

    I've already tried toggling hibernation and hybrid sleep, nothing works.

    As far as I've checked regarding firmware, there is only one version for the 850 EVO mSATA form factor, and the Samsung Magician software gives no options whatsoever for DevSlp.
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       20 Mar 2017 #8

    At this point I would contact Samsung to see if they have an answer. Might even try Dell.

    Would be interesting, even if just a test, to see if you found a connector that does not pass 3v as described in article if that would work.

    Wish I could have found something more helpful. Keep searching oogle. Someone may have solved this.


    Ken
      My ComputerSystem Spec


 

Related Threads
BSOD on waking laptop from sleep in BSOD Crashes and Debugging
Attached is the file from DM collector. My laptop occasionally BSOD when I wake it from sleep. Hopefully someone has any ideas as to why. Thanks in advance :) 115619
Whenever I put my computer to sleep and try to wake it up again, I can click the screen or press a button on my keyboard to access the login screen, but there will not be a password box that shows up. I try to type in my password, but there is no...
BSOD On Laptop Waking From Sleep in BSOD Crashes and Debugging
Hi, Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD. I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and...
Hi there. I first apologise as this doesn't apply to my current computer specs but to my friend's laptop. His laptop however is also a Toshiba Satellite and also has Windows 10 Home 64bit. What seems to happen is when he closes the lid on his...
Restart when waking laptop from sleep mode in Performance & Maintenance
When I wake my HP laptop from sleep mode, it says there is a problem and needs to restart. Then it restarts. It didn't do this until I upgraded to Windows 10. Anyone else have this problem or have suggestions on how to fix it? Thank you for any...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:57.
Find Us