Windows 10: Show Hidden Files And Folders Error


  1. Posts : 41
    Windows 10 Home 64-bit
       11 Mar 2017 #1

    Show Hidden Files And Folders Error


    Hi,
    I haven't updated anything today, but now when I go into Control Panel>Appearance And Personalisation>Show Hidden Files And Folders, I just get a beep and then get taken back to the desktop, with nothing happening.
    Other options in Control Panel seem to be fine.
    Has anyone got any ideas, please?
    Many thanks.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       11 Mar 2017 #2

    That should open 'File Explorer Options' at its 'View' tab. Either there is a problem opening this, or the Control Panel has an incorrect link to perform this operation. Often a full restart can cure oddities like this, so first do a Restart (don't use Shut down, not if you have fast start enabled).

    If the restart doesn't cure this, test that you can still get the options to open by running this command from a command prompt (or use WinKey+R).
    Rundll32.exe shell32.dll,Options_RunDLL 7

    (that, and similar commands can be found thanks to @Brink's tutorial here )

    Let us know if that works so we know where to look next.
      My ComputersSystem Spec


  3. Posts : 41
    Windows 10 Home 64-bit
    Thread Starter
       11 Mar 2017 #3

    Hi,
    I did a restart, and the same thing happened. As soon as I click on Show Hidden Files And Folders, the Control Panel windows closes.
    If I open Windows Explorer, click on View, Options, View...then it lets me select Show Hidden Files And Folders okay.
    Opened a Command Prompt window, typed in the command as suggested, and get a message saying " Rundll32.exe is not recognized as an internal or external command, operable program or batch file."
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       11 Mar 2017 #4

    Booms said: View Post
    ... typed in the command as suggested, and get a message saying " Rundll32.exe is not recognized as an internal or external command, operable program or batch file."
    Well, now we know why Control Panel couldn't open it, that command is the one it would be using too.

    Rundll32.exe is a Windows system file and should be found in C:\Windows\System32. This folder is listed in the PATH environment variable so there is no way the system shouldn't be able to find it. Something may have messed with your system, possibly malware. Try scanning with AdwCleaner Malwarebytes | AdwCleaner

    If you are malware free, it may be the system has been damage some other way. Try repairing it with the command sfc /scannow in an elevated command prompt.
    https://www.tenforums.com/tutorials/...a.html#option3
      My ComputersSystem Spec


  5. Posts : 41
    Windows 10 Home 64-bit
    Thread Starter
       12 Mar 2017 #5

    Ran sfc /scannow. It found some errors and repaired them, and all works okay now.
    Thanks very much for your help. Much appreciated.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,549
    10 Home x64 (1803) (10 Pro on 2nd pc)
       12 Mar 2017 #6

      My ComputersSystem Spec


 

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