Windows 10: Chrome not staying pinned to taskbar, always in Recently Added Solved

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  1. Posts : 18
    Windows 10 Home Version 1709 Build 16299.371
       10 Mar 2017 #1

    Chrome not staying pinned to taskbar, always in Recently Added


    Just as the title says, the Chrome shortcut isn't staying pinned to the taskbar. Something of note is that upon logging in, it's there for a few moments, only to remove itself. It's also reappearing on the Recently Added list in the start menu upon startup, even though I've removed it from that list. I've tried a clean uninstall/reinstall, and even made sure that the shortcut was placed in C:\Users\(Username)\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar, but that still hasn't fixed the issue. Nothing in Event Viewer shows anything relevant to the situation.
      My ComputerSystem Spec


  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       11 Mar 2017 #2

    Hi Reznos.

    What happens if you try to pin another app to taskbar, does it stick?

    Not sure if you have tried this tool or not but is a cleanup tool by Google for Chrome?

    Chrome Cleanup Tool

    Do you have any software installed to customize desktop or start menu, like Classic Shell?


    Ken
      My ComputerSystem Spec


  3. Posts : 18
    Windows 10 Home Version 1709 Build 16299.371
    Thread Starter
       11 Mar 2017 #3

    Just tested another app. That stays on the taskbar upon reboot, but Chrome still vanishes. Running the Chrome Cleanup Tool shows "No Programs Found," despite having Chrome still installed. I don't have any kind of customization apps like that though.
      My ComputerSystem Spec


  4. Posts : 29,418
    64-bit Windows 10 Pro build 17672
       11 Mar 2017 #4

    Hello Reznos, :)

    You might see if resetting and clearing your taskbar pinned apps using the method in the tutorial below may help if something is corrupted. You will have to pin to taskbar your apps again afterwards though.

    Reset and Clear Taskbar Pinned Apps in Windows 10
      My ComputersSystem Spec


  5. Posts : 18
    Windows 10 Home Version 1709 Build 16299.371
    Thread Starter
       11 Mar 2017 #5

    After running the batch file, and re-pinning my apps to the taskbar, a reboot still has Chrome removing itself. It seemed hopeful, since it was there when I first logged in, but then it vanished a few moments later.
      My ComputerSystem Spec


  6. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       11 Mar 2017 #6

    Have you done a scan with another AV tool? (Malwarebytes, HitmanPro)

    Could I ask are you signing into chrome. If so could I ask you to log out and try again.

    Next, to see if this is windows and chrome or some other app I might suggest a clean boot.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

    Make sure your have a restore point and I would also make sure I had bootable media on hand should something go wrong.


    Ken
      My ComputerSystem Spec


  7. Posts : 18
    Windows 10 Home Version 1709 Build 16299.371
    Thread Starter
       11 Mar 2017 #7

    Alright, I've tried a clean boot, even trying another clean uninstall/reinstall from my admin account. Once again, Chrome is there for a few moments at startup, and then vanishes. Virus/malware scans show nothing.
      My ComputerSystem Spec


  • Posts : 7,474
    Windows 10 Pro x64 Build 1709
       12 Mar 2017 #8

    When you search, this does seem to be an issue but more with their apps than the parent program Chrome. I don't see any other solutions on Google.

    Not sure how you feel about this and it doesn't solve your issue but are you game in creating another user just to see if the problem is with your account or your entire Windows installation?

    Stretching at straws. Have you reset browser. I know you've uninstalled and re-installed several times but I wonder if there is not some profile information that is being kept and used.

    Wish I had better suggestions.


    Ken
      My ComputerSystem Spec


  • Posts : 18
    Windows 10 Home Version 1709 Build 16299.371
    Thread Starter
       12 Mar 2017 #9

    Okay, so not only have I reset Chrome and signed out, but also uninstalled it again. It remains there on the admin account and the newly created test account. Another interesting thing is that, despite it being uninstalled, it still shows in the start menu as new, as shown in the attachment.
    Click image for larger version. 

Name:	Screenshot 2017-03-12 11.16.24.png 
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ID:	124780
      My ComputerSystem Spec


  • Posts : 29,418
    64-bit Windows 10 Pro build 17672
       12 Mar 2017 #10

    Reznos,

    If Chrome is still uninstalled, double check using the tutorial below to make sure that all instances of "Google Chrome" are remove from the all apps list in the Start menu.

    All apps in Start menu - Add or Remove Items in Windows 10
      My ComputersSystem Spec


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