two problems: 1. windows backup to usb; 2. have pin, windows wants pw Solved

  1.    09 Mar 2017 #1

    two problems: 1. windows backup to usb; 2. have pin, windows wants pw


    I just purchases a Windows 10 laptop, and before I use it I want to create a backup system image. (Sadly, laptops no longer come with restore media.) For this task I am trying to use the "backup and restore (Windows 7)" app.

    I need a location to save my image. Apparently my hard disk is divided into two partitions, labelled C: and D:. The C: drive is where Windows 10 appears to be installed. The D: drive might be the backup partition---I'm not sure. There is not enough room to save the image to the D: drive, and Windows insists that the C: drive is off-limits, I suppose because it is the drive I am attempting to backup. I do not have a DVD burner that I can use (not that a DVD would have enough space anyway). I have a couple of desktop PCs on a network, but for some reason when I enter the login credentials for those, Windows claims I have the wrong password.

    So, I ran out and purchased a 32GB USB drive (a Sandisk Ultra USB 3.0) to use for a backup location. At first, it the "backup and restore" app told me that it needed to be formatted to NTFS. I did so. Then I unplugged and re-plugged the USB stick back in and tried again...

    Problem #1.

    The "backup and restore" app gives me the following message when I attempt to save a disk image onto the USB drive: "the drive is not a valid backup location."

    Apparently this is a common problem. However, in searching Google I have not discovered any solution.

    Problem #2. (EDIT: looks like I solved this problem myself; see below)

    However, Google did offer an interesting potential workaround (here), which is to "share" a folder on the USB drive with myself, and then attempt to write to it as a network location.

    Unfortunately, when I attempt to write to the shared network location (which, again, is really just a local folder on the USB drive), it asks me for a username and password. I don't know if I have a username and I never told Windows to use a password. Instead, I use a "pin". But the app will not proceed unless I enter a username and password.

    Any help would be much appreciated.

    Thanks in advance!

    EDIT: I think I solved Problem #2. I found my username, and I guess I just use the pin for my password. So far, the workaround seems to be working : ) So I guess, although problem #1 remains unsolved, I no longer require a solution.
      My ComputerSystem Spec

  2.    09 Mar 2017 #2

    Problem #3.

    I tried marking this thread as "solved" but it isn't showing as solved in the forum. lol

    EDIT: Oh, I see: the green checkmark shows up instead of the usual "[solved]" prefix.
      My ComputerSystem Spec


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