Brand new laptop won't load Windows after 'bloatware' removal

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  1.    08 Mar 2017 #11

    Bree said: View Post
    According to the Asus manual...
    ... there is no F9 factory reset for models supplied with Windows 10. It used to be the practice for Win7 to have a separate recovery partition to hold the factory image, restored by OEM recovery software launched from a function key at boot up.

    Since Win10 OEMs tend to rely on the native Win10 recovery options, which can be customised by the OEM to include their own utilities and drivers to perform a true factory reset. From the Asus Manual:

    The second option 'Remove everything' would be the one to go for. The problem with this 'bricked' PC would be getting it to boot to advanced recovery. The only way would seem to be the 'Hard Reset' method - turn on, while it's booting press and hold the power button until it kills the power. Repeat. The third or fourth time it should boot into repair mode. This method is described in Option Six in this Tutorial.
    Thanks Bree! Will give this a go when I get home to my machine. Fingers crossed because my girlfriend's going to go mental if I can't work this out.
      My ComputerSystem Spec

  2. dencal's Avatar
    Posts : 2,846
    W10 Pro + W10 Preview
       08 Mar 2017 #12

    bogski said: View Post
    Thanks Bree! Will give this a go when I get home to my machine. Fingers crossed because my girlfriend's going to go mental if I can't work this out.
    Suggested this in post obviously missed it.
      My ComputersSystem Spec

  3. Bree's Avatar
    Posts : 9,166
    10 Home x64 (1809) (10 Pro on 2nd pc)
       08 Mar 2017 #13

    dencal said: View Post
    Suggested this in post obviously missed it.
    I blame the oversight on blind panic at the thought of the 'girlfriend trouble' to come... :)
      My ComputersSystem Spec

  4.    08 Mar 2017 #14

    dencal said: View Post
    Try holding down the power button when starting, then turn off holding down the power button if not offered a recovery option.
    You might need to repeat this several times before it brings up the options.
    Sorry Dencal - I must have missed this the first time. Thanks for your recommendation! I'll try it tonight.

      My ComputerSystem Spec

  5.    08 Mar 2017 #15

    I use Shift + F2 for my ASUS X550ZE.
      My ComputerSystem Spec

  6.    08 Mar 2017 #16

    It was Windows 8.0 on my laptop and come to think about it, I think F9 just took me to the Windows 8 Refresh Reset options. Memories not what it used to be, plus I didn't keep the factory install for very long. Clean installs are easy peasy with the factory OEM embedded keys. All you need is the matching ISO. It was an easy way to ditch all the factory bloat and only install what I wanted.
      My ComputerSystem Spec

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