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  1.    07 Mar 2017 #1
    Join Date : Aug 2015
    Posts : 47
    WIndows 10 Pro 64 Bit

    Windows 10 unable to copy folders


    I am running windows 10 the latest version with all the latest updates on my PC and my laptop

    I have a problem in that 9 times out of 10 when I try and copy a folder to another hard drive or just make a copy on the same partition of the hard drive, The copy starts and then part way through the copy the screen flashes and the copy stops and does not complete its only part copied.

    This is happening on two computers now

    I have tried different hard drives but it makes no difference
      My ComputerSystem Spec
  2.    07 Mar 2017 #2
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    Have you tried using other file managers, just for comparison, they mostly use their own process to copy.

    5 Windows Explorer Alternatives For Windows 10
      My ComputerSystem Spec
  3.    07 Mar 2017 #3
    Join Date : Aug 2015
    Posts : 47
    WIndows 10 Pro 64 Bit
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Have you tried using other file managers, just for comparison, they mostly use their own process to copy.

    5 Windows Explorer Alternatives For Windows 10

    Hi no i have not tried using another file manager, but thats a good idea can you recommend one please

    PS i have just downloaded and tried Explorer ++ and that one crashes as well. i selected the folder to copy and then before i got to the past option it crahed

    I tried several times all the same result
      My ComputerSystem Spec
  4.    07 Mar 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,484
    10 Home x64 (1709) (10 Pro on 2nd pc)

    One possible interruption to the copy could be that the USB disconnects part way through. Connectors can get loose with wear, so listen carefully for the 'disconnect' notification sound next time. I have one USB port that is prone to that. You could try waggling the lead to see if the USB disconnects too easily.
      My ComputersSystem Spec
  5.    07 Mar 2017 #5
    Join Date : Aug 2015
    Posts : 47
    WIndows 10 Pro 64 Bit
    Thread Starter

    Hi thanks for the info i have tried all the connections and they are all ok

    What i dont understand its the same on my pc and laptop
      My ComputerSystem Spec
  6.    07 Mar 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    What happens in Safe Mode?
    Perhaps you have the same interfering 3rd party prog on both.

    And are both PCs on the same LAN perhaps?

    (And have you checked your disk? E.g. Crystal Diskinfo (free). Although very unlikely as you have this on 2 PCs).

    History: have these PCs been ok, and if so until when...
      My ComputerSystem Spec
  7.    07 Mar 2017 #7
    Join Date : Aug 2015
    Posts : 47
    WIndows 10 Pro 64 Bit
    Thread Starter

    Quote Originally Posted by dalchina View Post
    What happens in Safe Mode?
    Perhaps you have the same interfering 3rd party prog on both.

    And are both PCs on the same LAN perhaps?

    (And have you checked your disk? E.g. Crystal Diskinfo (free). Although very unlikely as you have this on 2 PCs).

    History: have these PCs been ok, and if so until when...
    Hi dalchina

    Thanks for the advice

    I have not tried safe mode yet
    Yes they are on the same LAN
    I have checked the hard drives with windows with no problem reported
    Yes both these computers have been ok up to the last 3 weeks or so if i remember correctly they both started with this problem about the same time
      My ComputerSystem Spec
  8.    07 Mar 2017 #8
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    One other 'diagnostic', if the Folder and contents aren't too large I'd compress/zip it and E-Mail it to myself as an attachment, try to open and/or save on both computers. Some ISPs have a limit on message/attachment size.
      My ComputerSystem Spec
  9.    07 Mar 2017 #9
    Join Date : Aug 2015
    Posts : 47
    WIndows 10 Pro 64 Bit
    Thread Starter

    Quote Originally Posted by Berton View Post
    One other 'diagnostic', if the Folder and contents aren't too large I'd compress/zip it and E-Mail it to myself as an attachment, try to open and/or save on both computers. Some ISPs have a limit on message/attachment size.
    Hi the folder are not large they are audiobooks i like to tag them correctly and add the book cover but before i mess with them i like to make a copy just in case then if all goes ok i then delete the copy

    But i have not done any for a few weeks so im not sure when this all started
      My ComputerSystem Spec
  10.    07 Mar 2017 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Try it in Safe Mode. Now, if ok then, two possibilities.
    a. Some effect of sthg via your network. I believe some have had issues with duff links to items over the network in Quick Access.
    b. Something updated or installed on both PCs at around the same time.
      My ComputerSystem Spec

 
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