Windows 10: Incorrect Low memory error occurring when computer is idle

  1.    05 Mar 2017 #1

    Incorrect Low memory error occurring when computer is idle

    Hi guys,
    my pc is HP8300 with 8 GB of ram, and I am constantly getting "Your system is low on memory" message (see for precise error in event viewer) and it asks to close some apps. This happens only during the night when the PC was idle for couple hours - at night time. During this time it usually has opened IE 11, with one tab for a local network camera stream and Chrome with couple tabs - nothing particular. I also use the PC to stream video to my TV without transcoding, so I doubt this has anything to do.

    Some notes:
    - Regular RAM usage as of the writing of this message is 4.4 GB according to task manager. - Stand by is turned off. - Reinstall Windows did not help.- Memtest did not show any ram issues. See ram model- Virtual memory is set to automatic and shows over 14GB. (see here)

    Initially the PC was with this RAM configuration but due to speculations that it could be that the RAM pieces is not talking well to each other I got a new 8 GB piece. Tried all possible combinations between the old and the new and as it did not work, I left just the 8gb alone, and I am still having these issues, so this rules our the hardware issue possibility and makes me think it is some issue in the OS.

    Here are some logs from Event Viewer: Application popup: Windows - Out of Virtual Memory: Your system is low on virtual memory. To ensure that Windows runs properly, increase the size of your virtual memory paging file. For more information, see Help. Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: chrome.exe (8580) consumed 185692160 bytes, explorer.exe (4144) consumed 173645824 bytes, and chrome.exe (1172) consumed 162152448 bytes.The Software Protection service failed to start due to the following error: The paging file is too small for this operation to complete.

    Here is also an event log: events.evtx - Google Drive
    And new log:
      My ComputerSystem Spec

  2. ArazelEternal's Avatar
    Posts : 318
    Windows 10 Pro x64
       06 Mar 2017 #2

    If you check the RAM usage at the time you get this error message, what does it say? Does the Task Manager say you still have plenty of RAM left, or does it show high usage? My guess would be that one of the programs you have open is leaking memory and chewing it all up.
      My ComputersSystem Spec

  3.    06 Mar 2017 #3

    ArazelEternal said: View Post
    If you check the RAM usage at the time you get this error message, what does it say? Does the Task Manager say you still have plenty of RAM left, or does it show high usage? My guess would be that one of the programs you have open is leaking memory and chewing it all up.
    This happens in the middle of the night, when the PC is idle, as I explained above, so I can't check the ram usage at the time it happens.
      My ComputerSystem Spec

  4.    06 Mar 2017 #4

    The error you are getting has no connection to RAM or RAM usage of any kind. There's no such concept as "low RAM usage" or "high RAM usage" in virtual memory OSes.

    The problem is virtual memory usage, which is unusually high. It forces Windows to automatically expand your swap file and issue these warning messages. It might be a memory leak in some third-party software (Chrome plugin? And a service?), but it is hard to say without knowing more details.
    Last edited by AndreyT; 08 Mar 2017 at 22:49.
      My ComputerSystem Spec

  5.    06 Mar 2017 #5

    What details can I provide to investigate the case? I am getting this all the time and it is very frustrating.

    As to a leak the only thing that comes to my mind is this streaming service that I use (serviio) to watch videos on the TV and once the TV shuts down from its sleep timer in the middle of the night, it could be leaking. How can I check this, any advice?

    I have started performance monitor as described here hoping to get some information. Will post it here once I have a log.

    Let me know if I can provide anything else.
    Last edited by checho; 06 Mar 2017 at 12:40.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       08 Mar 2017 #6

    Does it still happen if you don't use serviio? (don't stream)? Should be easy enough to test for a night or two.
      My ComputersSystem Spec

  7.    09 Mar 2017 #7

    Interestingly enough I updated Serviio and added a schedule to start the performance monitor at 11pm and for 2 days I haven't been getting this error. Will continue to track for couple more days.
      My ComputerSystem Spec


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