Windows 10: Help-latest build install stuck at 21%-can't power machine off

  1.    04 Mar 2017 #1

    Help-latest build install stuck at 21%-can't power machine off


    No idea what to do here. I clicked to have latest build installed at midnight. Came back in room 8 hours later assuming done but it's not. Install stuck at 21%. Can't power machine off
      My ComputerSystem Spec


  2. Posts : 6,959
    Windows 10 Pro x64 Build 1709
       04 Mar 2017 #2

    Hi pittguy578

    While I don't like this solution, if you hold power button down, say for 10 seconds it should power down, hard.

    You can then restart. Fingers crossed it restarts and resets to existing build.

    When you say you were installing latest build, were you going from 1511 to 1607 or were you just installing the latest cumulative update?

    Are you an Insider of the Fast ring?


    Ken
      My ComputerSystem Spec


 

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