Laptop Reset - There Was an Error?


  1. winchesterstoke
    Posts : 79
    Windows 1-0
       New #1

    Laptop Reset - There Was an Error?


    Hi, my son needs to sell his old laptop and has selected the factory reset. After about ~1 hour there's a message saying:

    "Reset this PC
    There was a problem resetting your PC. No changes were made"

    Any ideas please? My son is worried as he needs to sell his old laptop to get a replacement.

    Is it worth uninstalling everything already installed?

    Thanks!
      My Computer
    Quote Quote

  3. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #2

    Download Windows 10, wipe the hard drive clean, and do a clean install:

    Windows 10 ISO Download

    Windows 10 - Clean Install
      My Computer
    Quote Quote

  4. winchesterstoke
    Posts : 79
    Windows 1-0
    Thread Starter
       New #3

    Thanks!
      My Computer
    Quote Quote

 

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