Windows 10: Laptop Reset - There Was an Error?

  1.    03 Mar 2017 #1

    Laptop Reset - There Was an Error?


    Hi, my son needs to sell his old laptop and has selected the factory reset. After about ~1 hour there's a message saying:

    "Reset this PC
    There was a problem resetting your PC. No changes were made"

    Any ideas please? My son is worried as he needs to sell his old laptop to get a replacement.

    Is it worth uninstalling everything already installed?

    Thanks!
      My ComputerSystem Spec

  2.    03 Mar 2017 #2

    Download Windows 10, wipe the hard drive clean, and do a clean install:

    Windows 10 ISO Download

    Windows 10 - Clean Install
      My ComputerSystem Spec

  3.    04 Mar 2017 #3

    Thanks!
      My ComputerSystem Spec


 

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