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#11
The computer is a custom built gaming computer. It has not been overclocked. No additional upgrades since it was built. It came with Windows 10, so we don't have a key or anything for Windows 7.
If you look at the second system restore picture, you can see that nothing was downloaded. We did nothing but restore and connect to the internet. And yet there are the two C++ files.
I can tell you that he runs a game on Friday nights. I don't think this happened when he was running the game, but the problem first appeared while he was playing a game. But at that point, the computer would restart twice and then load Safe Mode. It would not start normally. We managed to get a Windows 10 ISO and created a bootable flashdrive, cleaned the drive and installed Windows. Everything works fine for hours - until we connect to the internet. Shortly after connecting, the computer does the restarting. That second restore picture shows nothing but C++ has been installed.
I'll check out those other resources. Thanks.