Windows 10: Error: 0x800f081f The source files could not be found Solved

  1. Posts : 125
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       24 Feb 2017 #1

    Error: 0x800f081f The source files could not be found


    Getting "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth" issues.

    It seems that I'm not able to fix some corruption.
    The main reason I stared with SFC command was that my icons on my task bar, disappeared.

    SFC found issues but was unable to resolve them.

    I ran the following commands:

    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

    I also used "DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Install.wim:1 /LimitAccess"
    to point to my X drive which is my external drive that has Install.wim file.

    The error I'm getting is:
    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Install.wim:1 /LimitAccess
    Deployment Image Servicing and Management toolVersion: 10.0.14393.0Image Version: 10.0.14393.0
    [===========================91.5%=====================     ]
    Error: 0x800f081f
    The source files could not be found.Use the "Source" option to specify the location of the files that are required to restore the feature.
    For more information on specifying a source location, see DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    This is the dism.log file output:
    dism.log -

    Can anyone help please?
      My ComputerSystem Spec

  2.    24 Feb 2017 #2

    Unfortunately, the error message does not give you much to go on. The error you are getting can be caused by a mis-match between your downloaded file and the version of Windows you are running. They must match. Another cause could be trying to use a ESD version with ISO parameters and vice versa. Check the version of your download with the following command issued from an admin prompt:

    dism /Get-WimInfo /WimFile:H:\sources\install.wim /index:1

    where H is the mounted drive for the ISO.

    If it does not find the source file, change install.wim above to install.ESD. The same is true when you run the Dism command with "restorehealth". These two errors are the most common causes for your issues.
      My ComputerSystem Spec

  3. Posts : 125
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Feb 2017 #3

    C:\WINDOWS\system32>dism /Get-WimInfo /WimFile:G:\sources\install.wim /index:1
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    Details for image : G:\sources\install.wim
    Index : 1
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 13,880,679,832 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : acpiapic
    Version : 10.0.10240
    ServicePack Build : 16384
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19767
    Files : 101280
    Created : 10/09/2015 - 5:35:28 PM
    Modified : 24/02/2017 - 9:49:43 PM
    Languages :        en-US (Default)The operation completed successfully.
    And this screenshot it my windows info:

    Click image for larger version. 

Name:	2017-02-25 10_57_39-Settings.png 
Views:	32 
Size:	22.8 KB 
ID:	122641

    so my build is 14393.693?
    then how or where can I obtain an ISO file with the same build?
      My ComputerSystem Spec

  4.    25 Feb 2017 #4

    It appears you are using the wrong drive for the ISO in your Dism statement. The ISO on your system is on G as noted in the output from

    dism /Get-WimInfo /WimFile:G:\sources\install.wim /index:1

    The correct Dism command should be

    DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:G:\Install.wim:1 /LimitAccess

      My ComputerSystem Spec

  5.    28 Feb 2017 #5

    Glad you got it fixed. Those problems can literally drive you crazy because the error messages are just not very helpful. That's interesting that you did not use "limitaccess". I have always used it, but I have also encountered numerous problems using Dism. I'll try leaving it off next time ... thanks for the advice.

    Have a good day mate!
      My ComputerSystem Spec

  6. Posts : 125
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       28 Feb 2017 #6

    I was able to solve it eventually. Here are the steps:
    1. Create a Windows Installation media, using the Windows Media Creation Tool.
    2. I didn't choose to create ISO file. I selected the 1st option in the list.
    3. After this was done, I referred to the "Dism /Online /Cleanup-Image /RestoreHealth /Source:X:\sources\install.esd:1" command
    4. Note that I didn't use /LimtAccess - not using this options allows windows to use the windows update service to find the required files to fix the issue.
    5. Another important note is that in my case I had to use 'install.esd' file because that is the file that is generated when creating the windows installation disk.
    After running the above command, I was able to see it reached 100% with success message at the end.
    Followed by "sfc /scannow" everything is fixed.
      My ComputerSystem Spec


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