Critical Errors


  1. Posts : 21
    Windows 10
       #1

    Critical Errors


    I received these two errors twice earlier this afternoon. I have three hard drives, ran chkds on all and it found no problems and did sfc/scannow and also no probalems

    1:

    A corruption was discovered in the file system structure on volume ??.A corruption was found in a file system index structure. The file reference number is 0x30000000bcf31. The name of the file is "\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_196b740ff5a0be6d". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    + System
    - Provider
    [ Name] Ntfs
    [ Guid] {DD70BC80-EF44-421B-8AC3-CD31DA613A4E}
    EventID 55
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x8000000000000000
    - TimeCreated
    [ SystemTime] 2017-02-23T22:13:17.833943300Z
    EventRecordID 6556
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 204
    Channel System
    Computer Don-PC
    - Security
    [ UserID] S-1-5-18

    - EventData
    DriveName ??
    DeviceName \Device\HarddiskVolumeShadowCopy2
    CorruptionState 0x14
    HeaderFlags 0x22
    Severity Normal
    Origin File System Driver
    Verb Index Attribute
    Description A corruption was found in a file system index structure. The file reference number is 0x30000000bcf31. The name of the file is "\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_196b740ff5a0be6d". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
    Signature 0x12f486dd
    Outcome Read Only Volume
    SampleLength 0
    SampleData
    SourceFile 0x14
    SourceLine 4355
    SourceTag 350
    AdditionalInfo 0xd00000a2
    CallStack NTFS+0x1586c2, NTFS+0xaa99f, NTFS+0xa558a, NTFS+0xa862d, NTFS+0xa7213, NTFS+0xa7132, FLTMGR+0x5206, FLTMGR+0x2c08, Wof+0x1d6e2, FLTMGR+0x46ca, FLTMGR+0x4278, FLTMGR+0x3386, FLTMGR+0x312e, ntoskrnl+0x48ecd0, ntoskrnl+0x48f99f, ntoskrnl+0x155393




    2:

    A corruption was discovered in the file system structure on volume ??.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x2000000020974. The name of the file is "<unable to determine file name>".


    + System
    - Provider
    [ Name] Ntfs
    [ Guid] {DD70BC80-EF44-421B-8AC3-CD31DA613A4E}
    EventID 55
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x8000000000000000
    - TimeCreated
    [ SystemTime] 2017-02-23T22:13:17.146552100Z
    EventRecordID 6555
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 280
    Channel System
    Computer Don-PC
    - Security
    [ UserID] S-1-5-18

    - EventData
    DriveName ??
    DeviceName \Device\HarddiskVolumeShadowCopy2
    CorruptionState 0x14
    HeaderFlags 0x22
    Severity Normal
    Origin File System Driver
    Verb Bad FRS
    Description The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x2000000020974. The name of the file is "<unable to determine file name>".
    Signature 0xb170b6b
    Outcome Read Only Volume
    SampleLength 0
    SampleData
    SourceFile 0x6
    SourceLine 153
    SourceTag 337
    AdditionalInfo 0xd00000a2
    CallStack NTFS+0x15954a, NTFS+0xad5fe, NTFS+0xad105, NTFS+0xaccf0, NTFS+0xa8b11, NTFS+0xa7213, NTFS+0xa7132, FLTMGR+0x5206, FLTMGR+0x2c08, Wof+0x1d6e2, FLTMGR+0x46ca, FLTMGR+0x4278, FLTMGR+0x3386, FLTMGR+0x312e, ntoskrnl+0x48ecd0, ntoskrnl+0x48f99f, ntoskrnl+0x155393
      My Computer


  2. Posts : 30,173
    Windows 11 Pro x64 Version 23H2
       #2

    Hi MrOctober

    If I'm reading this correctly, and I'm sure someone will let me know if I haven't, it appears both your errors are in

    "HarddiskVolumeShadowCopy2"

    It is my understanding that you can delete these copies however I'm not sure what you may be running in addition to Windows services that might be using Shadow copies. Macrium and Acronis come to mine. Do you have File History enabled.

    I could suggest this.

    I would create a restore point. Might even try creating a Macrium Image backup.

    Then I would open file explorer, right click on c:, click on properties. On general tab click disk cleanup, after it processes, click on clean up system files. When it finishes you will notice a new tab, “More options”. Click on More options tab. At the bottom of this screen is the option to clean up restore points and shadow copies. You will get a warning that they will all be deleted except the newest. Proceed.

    You can either finish the cleanup or cancel out. There are commands to delete individual copies if you wish to google.

    I would then ensure if you are using Macrium or Acronis or other Imaging software I would create a new image to ensure no corruption has made it way to those backups.

    You can google Shadow copies and read about them. Hoping others may jump in here.


    Ken
      My Computer


 

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