1.    21 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 2
    Windows 10

    Used Windows 10 recover option, keeping personal. Stuck on the clock


    Good morning all,

    A my brothers insistance, I used Windows 10 recovery option to clean my system, choosing the option to keep my personal files on my desktop. It went through the 0 percent through 100 percent "get ready" screen, then went to a black screen with a small revolving white circle on the bottom middle. It's been revolving for 15 hours now?? What should I do? Im sure this isn't normal. Please help!
    Thank you.
    James
    Last edited by jlucca33; 22 Feb 2017 at 00:52.
      My ComputerSystem Spec
  2.    21 Feb 2017 #2
    Join Date : Jul 2015
    Posts : 9,416
    Windows 10 Pro

    Sounds like time to just turn off the computer, especially if you are not seeing a whole lot of activity on the hard drive, and try rebooting it.

    If that doesn't work, then you'll have to boot into something like Kyhi's Recovery Tools, copy the files you want to keep to a storage device, and do a clean install of Windows 10.
      My ComputerSystem Spec
  3.    22 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Sounds like time to just turn off the computer, especially if you are not seeing a whole lot of activity on the hard drive, and try rebooting it.

    If that doesn't work, then you'll have to boot into something like Kyhi's Recovery Tools, copy the files you want to keep to a storage device, and do a clean install of Windows 10.
    I was hoping a good kick to the shell would provide some support, but I guess a power off/reboot will be an option first. (Before I throw the whole thing out the window!) What's worse is I brought the desktop overseas with me, so it is really my only lifeline to home in New York while I'm here. (Other than the work desktop that I'm using to write this post here at work.) As such, my tech brother who made the cleaning suggestion in the first place, is 10,000 miles away and can't assist in the process.
      My ComputerSystem Spec

 


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