Windows 10: Returned the ASUS and purchased a Dell

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  1. Jesse Williams's Avatar
    Posts : 1,494
    Windows 10 Home 64-bit
    Thread Starter
       21 Feb 2017 #31

    Returned the ASUS and purchased a Dell


    fireberd said: View Post
    I would post on the Dell Community Forums. Someone there should know for sure, but with the published specs saying one memory module and either a 2GB or 4GB, and Crucial also showing 4GB max its very likely that is it. I know there are exceptions to the Dell published spec's but in cases I've seen, Crucial spec's are always accurate.

    I used to work the Dell forums and we always recommended Crucial for non-Dell branded memory as it is guaranteed to work in a Dell. Older Dell's have a history of memory compatibility issues with non-Dell memory.

    Dell forums:
    Dell Community
    I know that's the truth. We used to have a Dell desktop that ran Windows Vista that was a pile of garbage. It was slow and always messing up and you couldn't make it any faster. It was an Inspiron Desktop. But don't call me an idiot for buying another Dell just because I had one bad experience out of one of their desktops. I bought this Dell laptop because I read somewhere online that Dell's customer support has come up to the top of the list against other competitors. It was Apple, Dell, and then ASUS and so on. I didn't purchase the HP because HP's are known for battery issues.
      My ComputersSystem Spec


  2. Posts : 1,887
    Win 10 X64 Pro 1803 17751.1
       21 Feb 2017 #32

    Inspirion 3552 - General Hardware - Desktop - Dell Community

    The link is to a Dell forums thread.

    No new information there. The response if from Dell, and they claim that the max is 4GB (in the single SODIMM slot).
      My ComputersSystem Spec

  3. Jesse Williams's Avatar
    Posts : 1,494
    Windows 10 Home 64-bit
    Thread Starter
       08 Mar 2017 #33

    Back to this thread again...

    Dell Support Assist says that the maximum amount of memory for this computer is 8GB. Below is the screenshot from Dell Support Assist.

    Click image for larger version. 

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      My ComputersSystem Spec

  4. Berton's Avatar
    Posts : 5,392
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       08 Mar 2017 #34

    Crucial says it has 1 slot and a maximum of 4GB.
    RAM & SSD Upgrades | Dell Inspiron 15 (3552) | Crucial.com

    I have not used other memory than Crucial for at least 15 years, only had 1 issue when I found that a Dell Dimension 2350 is not the same as Dell Dimension 2300 Series, cross-shipped modules worked quickly and fine.
      My ComputerSystem Spec

  5. Jesse Williams's Avatar
    Posts : 1,494
    Windows 10 Home 64-bit
    Thread Starter
       08 Mar 2017 #35

    Berton said: View Post
    Crucial says it has 1 slot and a maximum of 4GB.
    RAM & SSD Upgrades | Dell Inspiron 15 (3552) | Crucial.com

    I have not used other memory than Crucial for at least 15 years, only had 1 issue when I found that a Dell Dimension 2350 is not the same as Dell Dimension 2300 Series, cross-shipped modules worked quickly and fine.
    Yes I know. I just don't understand why this says it can be upgraded when everyone else including people at Dell say it can't. It makes no sense whatsoever.
      My ComputersSystem Spec

  6.    08 Mar 2017 #36

    Jesse Williams said: View Post
    Yes I know. I just don't understand why this says it can be upgraded when everyone else including people at Dell say it can't. It makes no sense whatsoever.
    Well....pop this in the slot and see what happens....
    Kingston 8GB 2Rx8 PC3L-12800S DDR3 RAM Dell Laptop Memory

    Kingston KN2M64-ETB
      My ComputerSystem Spec

  7. Jesse Williams's Avatar
    Posts : 1,494
    Windows 10 Home 64-bit
    Thread Starter
       08 Mar 2017 #37

    NavyLCDR said: View Post
    Well....pop this in the slot and see what happens....
    Kingston 8GB 2Rx8 PC3L-12800S DDR3 RAM Dell Laptop Memory

    Kingston KN2M64-ETB
    I might get brave and do it soon. Right now, it's giving me trouble. The keyboard and mouse do not respond to the computer at times. The keyboard has a backlit caps lock key and sometimes when the keyboard doesn't respond to the computer, the backlit key light doesn't come on and the mouse cursor freezes up. It has done this ever since I pulled it out of the box or not long after that.
      My ComputersSystem Spec

  8. Jesse Williams's Avatar
    Posts : 1,494
    Windows 10 Home 64-bit
    Thread Starter
       08 Mar 2017 #38

    By the way, I have purchased Kingston RAM before for my Toshiba and it works very good in it.
      My ComputersSystem Spec

  9. Berton's Avatar
    Posts : 5,392
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       08 Mar 2017 #39

    An "oddity": I recently junked a brand-name Notebook that had only one slot for a memory module accessible by the owner/user but after getting the motherboard out [mainly to get the HDD] found a memory slot that couldn't be reached except by a total tear-down. It had a module listed as the maximum for that slot [4GB] which combined with the module in the user's slot gave it 8GB.
      My ComputerSystem Spec

  10.    09 Mar 2017 #40

    IMO, Dells have turned into trash and have been for awhile. Their support has never been anything to write home about.

    Had hopes that Dell would become quality once they went private, but I think they actually got worse.
      My ComputersSystem Spec


 
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