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  1.    21 Feb 2017 #31
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,241
    Windows 10 Home 64-bit
    Thread Starter

    Returned the ASUS and purchased a Dell


    Quote Originally Posted by fireberd View Post
    I would post on the Dell Community Forums. Someone there should know for sure, but with the published specs saying one memory module and either a 2GB or 4GB, and Crucial also showing 4GB max its very likely that is it. I know there are exceptions to the Dell published spec's but in cases I've seen, Crucial spec's are always accurate.

    I used to work the Dell forums and we always recommended Crucial for non-Dell branded memory as it is guaranteed to work in a Dell. Older Dell's have a history of memory compatibility issues with non-Dell memory.

    Dell forums:
    Dell Community
    I know that's the truth. We used to have a Dell desktop that ran Windows Vista that was a pile of garbage. It was slow and always messing up and you couldn't make it any faster. It was an Inspiron Desktop. But don't call me an idiot for buying another Dell just because I had one bad experience out of one of their desktops. I bought this Dell laptop because I read somewhere online that Dell's customer support has come up to the top of the list against other competitors. It was Apple, Dell, and then ASUS and so on. I didn't purchase the HP because HP's are known for battery issues.
      My ComputersSystem Spec
  2.    21 Feb 2017 #32
    Join Date : May 2015
    Posts : 1,639
    Win 10 X64 Pro 15063

    Inspirion 3552 - General Hardware - Desktop - Dell Community

    The link is to a Dell forums thread.

    No new information there. The response if from Dell, and they claim that the max is 4GB (in the single SODIMM slot).
      My ComputerSystem Spec
  3.    08 Mar 2017 #33
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,241
    Windows 10 Home 64-bit
    Thread Starter

    Back to this thread again...

    Dell Support Assist says that the maximum amount of memory for this computer is 8GB. Below is the screenshot from Dell Support Assist.

    Click image for larger version. 

Name:	2017-03-08.png 
Views:	5 
Size:	1.01 MB 
ID:	124262
      My ComputersSystem Spec
  4.    08 Mar 2017 #34
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Crucial says it has 1 slot and a maximum of 4GB.
    RAM & SSD Upgrades | Dell Inspiron 15 (3552) | Crucial.com

    I have not used other memory than Crucial for at least 15 years, only had 1 issue when I found that a Dell Dimension 2350 is not the same as Dell Dimension 2300 Series, cross-shipped modules worked quickly and fine.
      My ComputerSystem Spec
  5.    08 Mar 2017 #35
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,241
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Berton View Post
    Crucial says it has 1 slot and a maximum of 4GB.
    RAM & SSD Upgrades | Dell Inspiron 15 (3552) | Crucial.com

    I have not used other memory than Crucial for at least 15 years, only had 1 issue when I found that a Dell Dimension 2350 is not the same as Dell Dimension 2300 Series, cross-shipped modules worked quickly and fine.
    Yes I know. I just don't understand why this says it can be upgraded when everyone else including people at Dell say it can't. It makes no sense whatsoever.
      My ComputersSystem Spec
  6.    08 Mar 2017 #36
    Join Date : Jul 2015
    Posts : 9,336
    Windows 10 Pro

    Quote Originally Posted by Jesse Williams View Post
    Yes I know. I just don't understand why this says it can be upgraded when everyone else including people at Dell say it can't. It makes no sense whatsoever.
    Well....pop this in the slot and see what happens....
    Kingston 8GB 2Rx8 PC3L-12800S DDR3 RAM Dell Laptop Memory

    Kingston KN2M64-ETB
      My ComputerSystem Spec
  7.    08 Mar 2017 #37
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,241
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Well....pop this in the slot and see what happens....
    Kingston 8GB 2Rx8 PC3L-12800S DDR3 RAM Dell Laptop Memory

    Kingston KN2M64-ETB
    I might get brave and do it soon. Right now, it's giving me trouble. The keyboard and mouse do not respond to the computer at times. The keyboard has a backlit caps lock key and sometimes when the keyboard doesn't respond to the computer, the backlit key light doesn't come on and the mouse cursor freezes up. It has done this ever since I pulled it out of the box or not long after that.
      My ComputersSystem Spec
  8.    08 Mar 2017 #38
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,241
    Windows 10 Home 64-bit
    Thread Starter

    By the way, I have purchased Kingston RAM before for my Toshiba and it works very good in it.
      My ComputersSystem Spec
  9.    08 Mar 2017 #39
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    An "oddity": I recently junked a brand-name Notebook that had only one slot for a memory module accessible by the owner/user but after getting the motherboard out [mainly to get the HDD] found a memory slot that couldn't be reached except by a total tear-down. It had a module listed as the maximum for that slot [4GB] which combined with the module in the user's slot gave it 8GB.
      My ComputerSystem Spec
  10.    09 Mar 2017 #40
    Join Date : Mar 2015
    Posts : 124
    Windows 10

    IMO, Dells have turned into trash and have been for awhile. Their support has never been anything to write home about.

    Had hopes that Dell would become quality once they went private, but I think they actually got worse.
      My ComputerSystem Spec

 
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