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  1.    18 Feb 2017 #1
    Join Date : Jun 2015
    Posts : 121
    w10

    Windows must be very tired-refuses to stay awake


    W10 will stay awake when something is running. But goes to sleep within minutes when idle. Laptop is plugged in.
    I have everything I can think of set to make it stay awake. High performance profile, no sleep ever, no hybrid sleep, no hibernate, no drive off (SSD), Display off in 15 min.
    When on battery, it is set to sleep in 5 min. Apparently it thinks it is not plugged in, but why?? It is and battery is at 99%, not charging.
      My ComputerSystem Spec
  2.    19 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,928
    Win 10 Pro (1703)

    Hi, there are several extensive threads on this. Please feel free to search the forum and use it as a resource.

    example: I searched the forum for
    sleep two minutes
    Click image for larger version. 

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    Refining the search may give more results- I suggest you try
    Solved sleep minutes
    for example.

    If you find no solution, please post back listing what you've tried. Good luck
    Last edited by dalchina; 21 Feb 2017 at 02:17.
      My ComputerSystem Spec
  3.    19 Feb 2017 #3
    Join Date : Dec 2016
    Poland
    Posts : 90
    Windows 10 Pro

    Quote Originally Posted by ruggb View Post
    W10 will stay awake when something is running. But goes to sleep within minutes when idle.

    How did it come about? Are you having this problem from the very beginning or after an update or upgrade?
    Is it a laptop or a desktop (as stated in your system specs)?
    Last edited by Win10Pro; 20 Feb 2017 at 01:08.
      My ComputerSystem Spec
  4.    19 Feb 2017 #4
    Join Date : Jun 2015
    Posts : 121
    w10
    Thread Starter

    it is a laptop. I think it just started, but since I don't use it all the time I really don't know what stated it - . I recently had to reimage the drive and worked hard to get it where I wanted it. So a lot changed and updated. I read something about an xHCI USB3 controller and it may have started after I updated that. But I don't know what to do with the xHCI driver. I guess I could uninstall it and see what happens.
      My ComputerSystem Spec
  5.    20 Feb 2017 #5
    Join Date : Dec 2016
    Poland
    Posts : 90
    Windows 10 Pro

    Quote Originally Posted by ruggb View Post
    I guess I could uninstall it and see what happens.

    Thank you for the explanation.

    Uninstalling the driver to see what happens is a good idea, but before you do that try something as simple as opening your BIOS / UEFI settings and look for power settings, energy saving or something similar.

    Then, could you open your Device Manager and see if, by chance, "Allow the computer to turn off this device to save power" setting (for the batteries, display adapters, keyboards, mice and Universal Serial Bus controllers) hasn't been changed?

    Click image for larger version. 

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    Last edited by Win10Pro; 20 Feb 2017 at 03:58.
      My ComputerSystem Spec
  6.    20 Feb 2017 #6
    Join Date : Jun 2015
    Posts : 121
    w10
    Thread Starter

    I did that once b4, but this time thru the network adapter was allowed and all the USB devices were also.
    HOWEVER, b4 doing anything this AM, last night it mysteriously stayed on without any changes.
    I love troubleshooting W10.
      My ComputerSystem Spec
  7.    20 Feb 2017 #7
    Join Date : Dec 2016
    Poland
    Posts : 90
    Windows 10 Pro

    this time thru the network adapter was allowed and all the USB devices were also

    You mean: the "Allow..." boxes were checked? How strange. I even don't know how to do it myself, even if I had to.

    last night it mysteriously stayed on without any changes.

    Let's hope, for good.

    I love troubleshooting W10

    Then there are two of us
      My ComputerSystem Spec
  8.    20 Feb 2017 #8
    Join Date : Jun 2015
    Posts : 121
    w10
    Thread Starter

    what is "stranger" is that you just told me how to do it -then said "I even don't know how to do it myself" ?????????????????
    I'm not following that, BUT
    It seems like there is a little double talk about that setting on the MS site for the network adapter. If it is checked W puts the network adapter to sleep. If it is not checked W shuts it down and must reinitialize it. It isn't good to not have it checked.

    For the USB devices, it says it will NOT shut them down if it is not checked and will put it to sleep if checked.

    Anyway, it is still going to sleep. I have a narcoleptic computer.
      My ComputerSystem Spec
  9.    20 Feb 2017 #9
    Join Date : Dec 2016
    Poland
    Posts : 90
    Windows 10 Pro

    what is "stranger" is that you just told me how to do it -then said "I even don't know how to do it myself"
    Just a little linguistic misunderstanding - I wanted to say that I don't know how to mark / select an empty box before "Allow the computer to turn off..." if I wanted to.
      My ComputerSystem Spec
  10.    20 Feb 2017 #10
    Join Date : Jun 2015
    Posts : 121
    w10
    Thread Starter

    maybe you are thinking of the grayed out ones, which can't be selected.
      My ComputerSystem Spec

 
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