1.    12 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 2
    Windows 10

    Windows explorer crashes


    Faulting application name: ATKEX_cmd.exe, version: 0.0.0.0, time stamp: 0x00000000Faulting module name: KERNELBASE.dll, version: 10.0.14393.479, time stamp: 0x58256d37Exception code: 0x0eedfadeFault offset: 0x000da832Faulting process id: 0x12b8Faulting application start time: 0x01d2842fb1c5762cFaulting application path: C:\Program Files\Realtek\Audio\HDA\ATKEX_cmd.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: 2ed13984-e108-4d9b-8d56-73f069eebc5bFaulting package full name: Faulting package-relative application ID:

    https://puu.sh/tZq02/0f090317ff.png

    This is what I think is erroring me out.
      My ComputerSystem Spec
  2.    12 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,986
    Win 10 Pro (1703)

    Hi, I have Realtek installed (version directly from the Taiwanese site).

    Whilst I have that folder, I don't have ATKEX_cmd.exe. That will be related to your particular MBO.
    A general search for that yields quite a few results which you might find helpful.

    Are you sure you have a Win 10 compatible driver, up to date and appropriate for your PC?

    It could be helpful if you complete your specs, especially your PC model, manufacturer, MBO type. You can use Speccy (free) for example.

    The most convenient way to post screenshots is to use the icon to the left of the video icon above your post Insert Image
      My ComputerSystem Spec
  3.    13 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 2
    Windows 10
    Thread Starter

    I mean I should have everything up to date.

    It was a custom build.
    https://puu.sh/u0RGQ/c286538134.png

    Here's the speccy of it.

    I've already checked those links on google and I've found nothing.
    Quote Originally Posted by dalchina View Post
    Hi, I have Realtek installed (version directly from the Taiwanese site).

    Whilst I have that folder, I don't have ATKEX_cmd.exe. That will be related to your particular MBO.
    A general search for that yields quite a few results which you might find helpful.

    Are you sure you have a Win 10 compatible driver, up to date and appropriate for your PC?

    It could be helpful if you complete your specs, especially your PC model, manufacturer, MBO type. You can use Speccy (free) for example.

    The most convenient way to post screenshots is to use the icon to the left of the video icon above your post Insert Image
      My ComputerSystem Spec

 


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