Windows 10: HP laptop - Can't access to Recovery partition

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  1.    07 Feb 2017 #1

    HP laptop - Can't access to Recovery partition

    Hi there.

    I tried to install Manjaro Linux first and than Fedora 25 on my laptop, but after that I was not able to boot Windows anymore neither to access the Recovery hitting F11 at the boot. Furthermore, I couldn't find any Windows entry hitting F9. I think the problem is that I formatted the EFI partition, and even it had been created by Manjaro Linux installer I messed things up.

    Finally I used a USB installer for WIndows 10 and followed this guide:

    The system works perfectly if I boot Windows 10 now, but I can't access the recovery partition and I have two boot entries , just one working. I'm thinking that one could be the original one, and the other one was created when I used the Windows 10 iso downloaded from Microsoft's website to restore the boot.

    When I try to access the recovery partition hitting F11 I receive this message:

    Boot configuration file doesn't contain valid information for a OS
    File: \BCD Error code:0x0000098
    It's necessary to use restore tools

    Please note this is a translation from Italian

    From HP Recovery manager, started from Win10. there's written the restore is impossible because the Recovery partition was deleted, but I can actually can see it from partitioning tool. I've also tried to restore to a restore point preceding Fedora installation, but nothing changed.

    Below, the HP Recovery Manager running on Windows 10 and the partition manager screenshot:

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    Is there any way to boot into the recovery partition? I tried to clone tje partition and transfer it to a bootable USB, but it doesn't work. I have also read that somewhere on the internet it's advised to simply activate the recovery partition, but I'm not able to do it wheter using Windows partition tool, MiniTool Partition Wizard or command line.

    Thanks in advance!

      My ComputerSystem Spec

  2.    07 Feb 2017 #2

    Unfortunately, the HP Recovery Manager is hypersensitive regarding anything that tampers with the Recovery partition. Folks have tried stuff like copying to an external disk (for safekeeping), and then later, when F11 didn't work anymore, copying it back -- but that apparently does not work.

    The only proven way to restore it to working state is to do a complete factory reset using HP Recovery Media -- but that starts out by reformatting and erasing the entire contents of the hard drive -- but to get that, you would have to contact HP to order it, and since the US number does not ship media outside the US and Canada, you would have to contact HP support in your country to see (1) if they have it, and (2) if they will ship it to you.

    Good Luck
      My ComputerSystem Spec

  3.    07 Feb 2017 #3

    pressing f11 is set in the mbr so if you mess with it it wont work do you want to use it you can just download the lates win10 iso and do a clean install with updates built in. Setting the recovery parition to active then reboot should work as it will boot straight to recovery but it will be an out dated version the ms iso is uptodate Access Denied
      My ComputerSystem Spec

  4.    07 Feb 2017 #4

    Samuria said: View Post
    Setting the recovery parition to active then reboot should work as it will boot straight to recovery but it will be an out dated version
    Notice that @milazzo87 has 5 primary partitions on the hard drive. Therefore it can't be MBR.
      My ComputerSystem Spec

  5.    07 Feb 2017 #5

    cant read italian
      My ComputerSystem Spec

  6.    07 Feb 2017 #6

    Samuria said: View Post
    cant read italian
    Neither can I. I looked at the colored bars

    Click image for larger version. 

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      My ComputerSystem Spec

  7.    07 Feb 2017 #7

    You need to assign drive letters to the partitions that do not have drive letters > using DISKPART
    Find the following files
    Install.wim (or) Install^.swm(s)

    Now Create a Windows 10 Media USB Stick
    Delete every folder and file from within the \Sources Folder
    Copy those files into the \Sources Folder
    Rename WinRE.wim to Boot.wim
    Boot from USB and Restore the OEM OS

    The F11 Function uses an assigned Key to launch the recovery environment
    Using the following command from within windows

    C:\Windows\System32\Reagentc /Setreimage /Path T:\Recovery\WindowsRE /Target C:\Windows /Bootkey 8500
    Assuming Drive letter "T" is assigned to the WinRE Partition

    BOOTKEY Codes
    F1=0x3b00 F2=0x3c00 F3=0x3d00 F4=0x3e00 F6=0x4000 F7=0x4100 F9=0x4300 F10=0x4400 F11=0x8500 F12=0x8600
      My ComputerSystem Spec

  8.    08 Feb 2017 #8

    Thanks so much, Kyhi. Am I supposed to copy all these files from the Recovery partition? After a quick search, it looks like I have some missing...
    Last edited by milazzo87; 09 Feb 2017 at 04:27.
      My ComputerSystem Spec

  9.    09 Feb 2017 #9

    I must assume that the winRE.wim is within the 980MB Partition and the rest are on the 16.5GB Recovery partition
    The Install.wim or install*.swm(s) are common file names..
    Resetconfig.xml is a common name - but can be anything similar in name
    Resetpartitions.txt - is the common name - but can be anything - diskpart.txt is also another name used,,
      My ComputerSystem Spec

  10.    12 Feb 2017 #10

    I've found WinRE.wim and install*.swm files, but I can't find others. Below, you can find some screeshot shwoing the content of the two recovery partition. Can anyone help me to find others? Thanks to everybody for your help.

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      My ComputerSystem Spec

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