Windows 10: Random Lockup with Wait Cursor and Can't Access Task Manager

  1.    07 Feb 2017 #1

    Random Lockup with Wait Cursor and Can't Access Task Manager

    I have an ASUS tower running 64 bit Windows 10 with latest updates. Periodically and randomly it locks up with the wait cursor circulating. It usually happens when opening an app (Belarc, Exel, Media Shout, etc.). The cursor remains active but I can not open Task Manager nor any other programs. If you attempt to open other apps nothing happens until about 5 minutes when the wait cursor disappears and then all apps that I attempted to open open up and I can access task manager.
    Looked at event viewer and I see nothing happening at the time it locked up. I do see several errors around the time of the event including Service Control Mgr, DistributedCOM, and Event ID (5973). Any suggestions I may try to eliminate this would be appreciated.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,595
    Windows 10 Pro x64 Build 1803
       08 Feb 2017 #2

    While not a solution I would start with the diagnostics and general maintenance. I would create a restore point and I would ensure I had bootable media on hand, better safe than sorry.

    Since you feel this happened with last update please check update history and ensure nothing failed. As well see if any driver updates were delivered in last couple of weeks.

    From command prompt(admin)

    sfc /scannow


    chkdsk /r

    Again not a fix but when is the last time you did a disk cleanup and defrag. File Explore, right click on C: drive, properties. Disk Cleanup on general tab, defrag on Tools tab.
      My ComputerSystem Spec

  3.    08 Feb 2017 #3

    Thanks, Ken. Good advice. I'll follow your recommendations and see where it leads me.
      My ComputerSystem Spec

  4.    12 Feb 2017 #4

    Thanks for your input. System very flaky. I have decided to install a SSD and do a clean reinstall. Thanks.
      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 10,595
    Windows 10 Pro x64 Build 1803
       12 Feb 2017 #5

    Good decision. Sometimes you can spend hours chasing ghosts. You can use your old HDD for system images providing you a fallback in the future.

    Lots of folks here use Macrium Reflect.

    Once you are up and running I would suggest you check out Driver Verify tutorial.
      My ComputerSystem Spec


Related Threads
I have a machine whose disk is nearly always running at 99-100% usage (according to Task Manager) even though no individual tasks appear to be responsible. For instance there might be three tasks running at 0.1MB/s and the rest at 0MB/s, but the...
I have attached a screenshot of my CPU usage in programs and usage monitors below. I am extremely fed up at this point so hopefully this post will make sense :) The problem I have noticed my CPU usage in task manager is always 100% and the boost...
Solved Task manager--where is is? in General Support
I have just begun using Windows 10. Prior to that, I had always--in any previous version of Windows--been able to press Ctrl + Alt + Delete to open the Task Manager wherein I was able to see a LISTof all files currently open. From that screen, I...
Task manager App History tab in General Support
Hi, In task manager on the app history tab I have a listing called Uninstalled Processes. In has used about 58 minutes of Cpu time since I cleared the history about a week ago. Any Idea how I can find out what the uninstalled processes are or any...
Solved Task Manager App Name Bug ? in General Support
Upgraded from 8.1, finished installing all W10 updates and I was looking in the App History tab in Task Manager and I saw this : 32362 What the heck is that ? I need to say that I checked for updates in the Store App and it downloaded 2...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:50.
Find Us