Windows 10: After windows 10 installation computer doesn't turn off or restart Solved

  1.    07 Feb 2017 #1

    After windows 10 installation computer doesn't turn off or restart


    Hi, everyone. Alexis is here.

    CPU Inter Core i3 2310M @ 2.10GHz
    Motherboard Lenovo emerald Lake
    Graphics:
    Generic PnP Monitor
    Intel HD Graphics 3000 (lenovo)
    1023 MB NVIDIA GeForce GT 525M (lenovo)
    BIOS (brand lenovo)
    Version 44CN28WW
    Date 2/22/2011


    I've installed clean windows 10 via usb, but laptop can't be turned off or restart. For example: after clicking Power->Restart, laptop closes apps, shows "Restarting your PC" and then just black screen and it still works I see it and hear.
    Also I can't enter BIOS, I pressed F2, as I usually did, no reaction.
    I saw, there are many posts with the same issue, people often say, that it's driver or hardware incompatability with windows 10. I tried many of the solutions, I saw.

    There are some, that I can't perform:
    First is to Disable internal graphics in BIOS, becase I can't enter BIOS.
    Second is writen here:
    1. uninstall intel management engine 11.x driver, and instal 9.x driver for windows 8. 2.turn of hybrid shut down as described here, or use “powercfg -h off” cmd command. 3. go to device manager, navigate to Universal Serial Bus Controllers, select “generic usb hub” and all other listed devices, open their properties, click on Power Management tab, and opt out “allow this computer to turn off….” press ok.CPU. Can't perform this method, because while installing Management Engine 9.5.24 I get message: "Your platform isn't supported".

    Any advices on how to turn off laptop or restart as intended; How to enter BIOS or install Management Engine?
    Thanks in advance!
      My System SpecsSystem Spec

  2.    07 Feb 2017 #2

    Laptop model is Lenovo-v570Sorry, forgot to send this info. Can't find the solution among all this information ;(Laptops-and-netbooks :: Lenovo-V-Series-laptops :: Lenovo-V570-Notebook - Lenovo Support
      My System SpecsSystem Spec

  3. philc43's Avatar
    Posts : 2,067
    64bit Win 10 Pro ver 1607 Build 14393.969
       07 Feb 2017 #3

    Next time you click restart hold down the shift key at the same time. This should enable the special advanced startup options to appear and hopefully you can enter the troubleshoot options and try a repair or system restore or boot into UEFI settings.
      My System SpecsSystem Spec

  4.    07 Feb 2017 #4

    I have found the solution for all of the problems.
    1. I've downloaded BIOS for my lenovo laptop from official website
    2. Installed it.
    3. Restarted PC and now I successfully entered BIOS using F2.
    4. In BIOS "Load default settings"
    5. Now I have no problems at all

    Good luck!
      My System SpecsSystem Spec


 

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