Windows 10: Combination of problems Solved

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  1. Caledon Ken's Avatar
    Posts : 10,594
    Windows 10 Pro x64 Build 1803
       09 Feb 2017 #11

    This will be a test of that too. Please create on USB and boot from it.
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  2.    10 Feb 2017 #12

    Passed 9 runs on memtest. Took 25 hrs tho
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  3. Caledon Ken's Avatar
    Posts : 10,594
    Windows 10 Pro x64 Build 1803
       10 Feb 2017 #13

    Great. I assume you used touchpad, please confirm.

    If you booted from USB ports they are good too.

    If I understand items correctly we are down to a Windows error. (USB used successfully, no memory errors, device runs when booted to alternate OS.)

    At this point I would take data of HDD and secure in known working device. Not sure if you have or can borrow anther laptop HDD but I would try. Install Windows clean, test drive. If okay I would head to store and get a new storage device, preferably SSD, and do a clean install.
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  4.    11 Feb 2017 #14

    Hi Ken, my laptop basically works now.
    Let me just confirm steps I took, so we are on the same page
    - Took HDD and connected it to friend's desktop
    - made my hdd primary device. removed login password, cut/paste documents/desktop/download folders to my backup hdd; unchecked "allow this device to turn off PC" option in Device Manager for all USB Root Hubs (saw this online somewhere as USB solution)
    - made my hdd secondary device, and did a disc check + bad sectors scan and repair
    - took hdd home, did memtest

    My PC works now, touchpad didn't reboot the machine either, but still it's buggy - driver issue I guess, so I deinstalled it from device manager just in case. USBs work too.
    Prior to touchpad/usb issue I got reboots while playing game and/or doing some heavy work. Thought it's cuz of the temperature issue.
    I guess all of this may be caused cuz of HDD failing?
    Not sure whether ssd is better investment rather than buying new pc

    EDIT: it just rebooted itself while browsing
    Last edited by Zhejr; 11 Feb 2017 at 12:41.
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  5. Caledon Ken's Avatar
    Posts : 10,594
    Windows 10 Pro x64 Build 1803
       11 Feb 2017 #15

    Good news.

    Given heat issues (possibly) unless you are prepared to open up with some extensive work then I would be looking new PC.

    You may even need to remove and redo thermal paste. You could always get quote at shop to do work but you will be in for some real money.

    As to touchpad, find out what your device shipped with so you can locate proper / best driver.

    SSD really makes a big difference but if the foundation is shaky then you won't be happy.

    Yo could look at HWMonitor to monitor heat.

    HWMONITOR | Softwares | CPUID

    You could also look at Driver Verify.

    This tutorial will guide you through the verification process, heed the warnings. Assuming it fails follow the posting instruction in the BSOD section of forum.
    Driver Verifier - Enable and Disable in Windows 10
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  6.    12 Feb 2017 #16

    The HW monitor screenshot : Screenshot by Lightshot
    Taken just after PC rebooted on his own again, didn't wait for it to cool off or anything.
    Under the "Clocks" section core #0 and core#1 change all the time from 1.1k to 2k, not sure if it's normal so I mentioned it.

    Thermal paste change and cleaning is not pricey here, ~ $10.
    But I ain't sure that and ssd (~100$ for some decent 240gb Kingston one) will fix all my problems?
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  7. Caledon Ken's Avatar
    Posts : 10,594
    Windows 10 Pro x64 Build 1803
       12 Feb 2017 #17

    It looks to be running hot.

    Guess when I said pricey, someone has to tear it down and rebuild and when they tear it down what do they find?

    I threw an SSD in a machine built for XP. Runs really nice but I wasn't dealing with an unknown problem.

    The nice thing about SSD, you can always reuse.
      My ComputerSystem Spec

  8.    12 Feb 2017 #18

    Playing game goes almost to 100C
    Screenshot by Lightshot
    Not sure whether it reboots my pc at 100C
    Thanks a lot m8, think I know how to proceed from this point
      My ComputerSystem Spec

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