1.    05 Feb 2017 #1

    Dell Inspiron ...periodic freezing


    This laptop freezes often and Event Vwr isn't telling me anything. What is a good way to troubleshoot these freezes so that I can attempt a fix? Is there an app that can run in the background to monitor?

    I'm using Windows 10 with the latest updates.
      My ComputerSystem Spec
  2.    05 Feb 2017 #2

    Hi. Having looked at your laptop's specifications here, I note that the hardware is generally fairly old. The particular bottleneck here is the hard drive. It's a 5400rpm variety which is rather slow these days.

    Some laptops make it fairly easy to swap out the hard drive for a newer faster one such as an SSD so you need to check the back of yours and do some research to see how easy it might be to replace. Doing this upgrade would be the single best improvement you could do.
      My ComputersSystem Spec
  3.    05 Feb 2017 #3

    I'm not on the Satellite. This is regarding the Inspiron. What other options might I have (acknowledging that a hard drive upgrade would help)?
      My ComputerSystem Spec
  4.    06 Feb 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,027
    Windows 10 Pro Build 1703

    First off can you recreate the freeze with some certainty? If so what to do have running and what activity seems to bring it on.

    While not a fix do you know if your BIOS is as recent as it could be?

    On average when you are just doing your norm,ally thing on the laptop how utilized is your CPU and memory?

    How much physical memory is installed in device?

    What AV are you running and are you running more than one? (include all "Safety" products)

    Have you reviewed your Startup tab in task manager and do you need everything? Wouldn't necessarily shut things off but lots of times the list is full of "wants" rather than than "needs"

    Have you defragged your disk?
      My ComputerSystem Spec
  5.    06 Feb 2017 #5

    [QUOTE=Caledon Ken;931308]First off can you recreate the freeze with some certainty? If so what to do have running and what activity seems to bring it on.

    I cannot, unfortunately, seem to recreate it with any certainty. I "suspect" it could be when videos are running. I often have a window open that has the news or other streaming content.


    While not a fix do you know if your BIOS is as recent as it could be?

    I'll look for an update today.


    On average when you are just doing your norm,ally thing on the laptop how utilized is your CPU and memory?

    CPU - 20-35%
    Memory - 60-65%



    How much physical memory is installed in device?

    4gb


    What AV are you running and are you running more than one? (include all "Safety" products)

    Defender only


    Have you reviewed your Startup tab in task manager and do you need everything? Wouldn't necessarily shut things off but lots of times the list is full of "wants" rather than than "needs"

    I have this laptop barebones (in terms of startup items)


    Have you defragged your disk?

    Doing that now
    Last edited by AshleyQuick; 06 Feb 2017 at 13:39.
      My ComputerSystem Spec

 


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