ASUS U56E Laptop Rebooting Issues

  1.    30 Jan 2017 #1

    ASUS U56E Laptop Rebooting Issues

    I have an ASUS U56E laptop that has an issue with random restarts.

    By that I mean that I can boot the laptop and it will boot fine and anywhere from 1 minute or more the laptop will reboot itself. It always reboots fine.

    I have tried to narrow down the issue but haven't found anything to completely solve the issue.

    I have noticed there is a chime of some sort just before it shuts down.

    I disabled the internal network card and used a USB network adapter and that lessened the frequency of the shutdowns, but they are still occurring,

    After disabling the internal netwark adapter and using the USB network adapter I can boot and leave the system idling (doing nothing) that it does not reboot. If I then start browsing with Firefox it will eventually reboot itself again.

    I"ve checked the Event Viewer and there are several entries for Kernal Power. Image attached.

    Not sure where else to look to see what is causing the laptop to reboot.

    Any suggestions or assistance would be appreciated.
    Attached Thumbnails Attached Thumbnails System Reboots.PNG  
      My ComputerSystem Spec

  2. telepro21's Avatar
    Posts : 44
    Windows 10 Professional 1809
       30 Jan 2017 #2

    I have done some quick research on the 'Net and it seems that your model ASUS U56E suffers this reported problem quite a bit. (Going back several years, too) Most tech threads that I have reviewed recommend a return to ASUS because there is a power problem on the motherboard.
      My ComputerSystem Spec

  3.    30 Jan 2017 #3

    Well that might be a little difficult as this laptop is 4 to 5 years old. So returning to ASUS probably won't fly.
    I appreciate your response though. May be time to look for a replacement laptop.

    Thanks again
      My ComputerSystem Spec


Related Threads
Solved Laptop keeps rebooting in General Support
Hi guys,i need some help booting my laptop,i went and ''reset my pc'' thinking it will make my laptop new..I didnt do a recovery because i was only wipeing out all my old file .. So i did the reset and 5 min later there was a message saying ''there... It keeps going back and forth between the 2 screens and I...
Asus x540 laptop in Drivers and Hardware
Anyone got one, any good, what is the screen like. Processor is well down the performance tables how does the Pentium n3700 perform in the real world?
Asus laptop in General Support
just loaded W10 unable to use cursor/pointer touch screen works any ideas this is a laptop ?
asus p8h610mx r2.0 issues in Drivers and Hardware
Hi guys, Installed Windows 10 today. All appears to be working great apart from my sound and mic. I have the asus p8h610mx r2.0 and have downloaded whatever drivers I can find from the manufacturor, and I've also seen the sticky thread about...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:25.
Find Us