Windows 10: Why does this serious flaw remain unfixed?

  1.    26 Jan 2017 #1

    Why does this serious flaw remain unfixed?



    I'm a relative newcomer to Win 10, but it's still been 10 months since I encountered this exasperating issue, and I assume it's been present since Win 10 was launched? I can't fathom why there haven't been more complaints to get it fixed.

    -- Terry, East Grinstead, UK
      My ComputerSystem Spec

  2.    26 Jan 2017 #2

    Sadly that's far from the only one. It seems MS has abandoned integrated help, and there's a legacy of unresolved references like that.

    Win 7 was good in this respect.

    MS seems to have decided to rely on community documentation. In the same way some suggest they have axed quality assurance, they've done away with whatever section or department provided help. These leftover links are evidence of the former.

    Here's another in event viewer:
    Click image for larger version. 

Name:	Snap 2017-01-26 at 21.12.57.jpg 
Views:	168 
Size:	14.2 KB 
ID:	118617

    Mass protest? Picket their offices? Flood them with feedback via the Feedback Hub app or technet?
      My ComputerSystem Spec

  3.    27 Jan 2017 #3

    I keep mentioning sloppy MS software engineering standards on this forum and this post is just another example.
      My ComputersSystem Spec

  4.    27 Jan 2017 #4

    Please be aware this is not an official MS forum. You need to do that via the Feedback Hub app, or MS's technet site, for example.
      My ComputerSystem Spec


  5. Posts : 2,492
    Windows 10 Pro x64 1803 - 17134.5 XP/Vista/Win7/Win8.1 in VM for testing
       27 Jan 2017 #5

    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

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      My ComputerSystem Spec

  6.    27 Jan 2017 #6

    Just venturing a guess here, but it may not get much attention because I don't know a single person who uses the built-in help. No one goes to Microsoft for support outside of the Enterprise crowd, either). Simply put, it just isn't a big deal. You'll find far better information on forums like this or by simply Googling the issue.
      My ComputerSystem Spec

  7.    29 Jan 2017 #7

    Not only that but Microsoft rarely respond to anything unless sent through their feedback means, and even then it has to be mentioned by the thousands to get a response.
      My ComputerSystem Spec


 

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