black screen issue at screen instead of beautiful windows spotlight !!

  1.    26 Jan 2017 #1

    black screen issue at Locked screen instead of windows spotlight !!

    black screen issue at Locked screen instead of beautiful windows spotlight !!

    just like in shown picture

    my Windows 10 Pro is completely Genuine and Verified and windows updates are up-to-date

    I had this issue over lots of months but I ignore it
    but few time I can see beautiful picture from MS but most of the time there is a black screen

    Attached Thumbnails Attached Thumbnails WP_20170126_002[1].jpg  
    Last edited by PratikUnleashed; 26 Jan 2017 at 05:02. Reason: I missed character
      My ComputerSystem Spec

  2.    27 Jan 2017 #2

    Hi there PratikUnleashed

    First I would check to see if your graphic driver is up to date: AMD Radaen.

    You could also try once logged in, log out and see if it appears. Change the option to a sample picture, see if a pre-selected image works (when booted up). Make sure 'Show lock screen background picture on the sign in screen' is ticked.

    Windows spotlight uses an internet connection to show the picture on the login screen which usually means the internet should be connected at all times.
      My ComputersSystem Spec


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