Sorry but i have a new problem and its everytime i turn on my laptop it loads with the windows 10 logo then goes to a blue screen than i think it just shuts off or go to a black screen do you know a fix for this?
When you try to turn on and the Windows 10 logo appears followed by a blue screen, does the blue screen say anything?
Does it say something like "Your PC ran into a problem and needs to restart, etc."
If not, what does it say?
No it does not have any words on the screen it switches to a blue screen then shuts off i tried to skip that part by clicking escape and then clicking f10 but it pops up the samething then shuts off.
shadowthefire,
What brand/model laptop is this?
Try the following:
Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.
Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.
Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.
Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue
Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair
Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart
Allow the computer to go through the routine, and see if it solves the issue.
If the problem still exists, go back to Step 1 through Step 6.
Step 6.2: This time, click: Advanced Options
Step 7: In the Choose an Option screen, select: Troubleshoot
Step 8: At the next screen, select: Advanced Options
Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)
Please provide an update.
Nope i couldn't even pass step 3
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