Windows 10: Laptop loads to Windows 10 logo then blue screen and shuts off

  1.    19 Jan 2017 #1

    Laptop loads to Windows 10 logo then blue screen and shuts off

    Sorry but i have a new problem and its everytime i turn on my laptop it loads with the windows 10 logo then goes to a blue screen than i think it just shuts off or go to a black screen do you know a fix for this?
      My ComputerSystem Spec

  2.    19 Jan 2017 #2

    When you try to turn on and the Windows 10 logo appears followed by a blue screen, does the blue screen say anything?

    Does it say something like "Your PC ran into a problem and needs to restart, etc."
    If not, what does it say?
      My ComputerSystem Spec

  3.    20 Jan 2017 #3

    No it does not have any words on the screen it switches to a blue screen then shuts off i tried to skip that part by clicking escape and then clicking f10 but it pops up the samething then shuts off.
      My ComputerSystem Spec

  4.    20 Jan 2017 #4


    What brand/model laptop is this?

    Try the following:

    Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

    Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

    Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
    Let the computer boot to the Automatic Repair screen.

    Step 4: The next screen (blue) goes to: Choose Account to continue
    Select your account, enter your Password, and press: Continue

    Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

    Step 6: Here you can click Restart, or, Advanced Options
    Step 6.1: Select: Restart

    Allow the computer to go through the routine, and see if it solves the issue.

    If the problem still exists, go back to Step 1 through Step 6.

    Step 6.2: This time, click: Advanced Options

    Step 7: In the Choose an Option screen, select: Troubleshoot

    Step 8: At the next screen, select: Advanced Options

    Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

    Please provide an update.
      My ComputerSystem Spec

  5.    23 Jan 2017 #5

    Nope i couldn't even pass step 3
      My ComputerSystem Spec


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