UAC by-pass programs won't work on 1 laptop

both were installed the same way on the computers that work. in fact, i think that neither really need to be installed.
even if i run them as admin, nothing works. all computers are on 1607 14393.693

nope, everything that I can think of that might cause this is the same on all systems.
UAC ===
Admin status ===
Admin group status ===
ownership = I am not sure what it is on the other systems but I changed it to me in the effort so I was "normal" when this started.
Windows version === it was Home when I started. Did a clean install of Pro but that didn't change anything.
program settings === basically default settings -
Neither program will tell me what the error/problem is
The program was installed soon after the clean install so I don't believe another program is affecting it. Any programs on this are also on the others - except for the hardware drivers and the GPT drive.

he was the first I tried to contact. Not sure if he is still supporting it. I am concerned that it is something about this PC and not the programs. It is still returnable.