updated my pc, not working anymore!


  1. DrTobZ
    Posts : 5
    Windows 10
       New #1

    updated my pc, not working anymore!


    I can turn on my pc, but I cant get into safe mode or normal mode, safe mode I just get a black screen, if I move the mouse a little bit, I can see the cursor, I tried to type the password blind but that didnt work. Normal mode I just see my background picture, date and time, and when I press anything I see my name and a little spinning circle for a little second and then back to the background thingy... I have been having this problem since Thursday night, I have been looking everywhere for a fix but nothing helps... Please help!
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  3. RolandJS
    Posts : 1,621
    Windows 10 Home
       New #2

    What do you mean by updated? Updated hardware? Updated software? Windows Update? Anyway, do you have a Windows install DVD or the user-created Window repair usb or dvd? If so, maybe Startup Repair will be all you need to do. I'm a Windows 7 person, so the above may not be applicable to you, I'm guessing at a possible solution.
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  4. DrTobZ
    Posts : 5
    Windows 10
    Thread Starter
       New #3

    Windows update, and yeah, my dad has it, but I need to login to find the code, cause he needs the code so that I can get back to win 7, I have had Sooo many problems with win 10 but yeah...
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  6. DrTobZ
    Posts : 5
    Windows 10
    Thread Starter
       New #4

    And startup repair needs that dvd...
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  7. DrTobZ
    Posts : 5
    Windows 10
    Thread Starter
       New #5

    Do I need to type the windows key again if im going back to Windows 7?
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  8. caperjack
    Posts : 5,707
    insider build 10586.3 win10 pro 64
       New #6

    not sure but ,its my understanding that you /we give up win7 when we upgrade to win10,so after a specified period of time ,there is no going back to win7 ,, I'm sure I read that many months ago .
    DrTobZ said:
    Do I need to type the windows key again if im going back to Windows 7?
    edit ,just found this .
    https://support.microsoft.com/en-ca/...or-windows-8.1
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  9. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #7

    DrTobZ said:
    Do I need to type the windows key again if im going back to Windows 7?
    Yes, you will need the Windows 7 product key to go back to Windows 7. If you purchased the computer with Windows 7 installed on it, there should be a Certificate of Authenticity (COA) sticker on the computer somewhere with the Winodws 7 Product Key printed on it.

    Windows 7 can be pretty hard to find a disk/USB thumb drive for if you don't already have one. You can download official Microsoft ISO files for Windows 7 with this tool:
    Microsoft Windows and Office ISO Download Tool

    Once you have the Windows 7 ISO file, here is how you can make a USB flash drive to install Windows 7:
    windows 10 update crashed computer

    caperjack said:
    not sure but ,its my understanding that you /we give up win7 when we upgrade to win10,so after a specified period of time ,there is no going back to win7 ,, I'm sure I read that many months ago.
    That would be incorrect. As you noted in your followup edit, you can always go back to Windows 7 by re-installing it. Nothing happens to the Windows 7 product key just because it was upgraded to Windows 10 previously.
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  10. DrTobZ
    Posts : 5
    Windows 10
    Thread Starter
       New #8

    Aight im gonna look for that COA thingy
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  12. caperjack
    Posts : 5,707
    insider build 10586.3 win10 pro 64
       New #9

    That would be incorrect. As you noted in your followup edit, you can always go back to Windows 7 by re-installing it. Nothing happens to the Windows 7 product key just because it was upgraded to Windows 10 previously.
    this not to say your are not correct ,just to show why I posted what I said in previous post . I think I got the different go back options mixed up ,
    https://support.microsoft.com/en-ca/...or-windows-8.1
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