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  1.    14 Jan 2017 #11
    Join Date : Jul 2016
    Posts : 386
    Windows 10 Pro
    Thread Starter

    Good morning! Was the SystemLook file of any help?
      My ComputerSystem Spec
  2.    14 Jan 2017 #12
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    Hi Nisko.

    Don't know where you are at, but we are having a big ice storm.

    BTW, ShellExView 3rd party extensions have a Company name other than Microsoft. Try enabling them, and use Safe Mode again to see if the context menu still works.

    SystemLook did not show what was expected, since 3rd party extensions are not enabled.
      My ComputerSystem Spec
  3.    14 Jan 2017 #13
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    Many things could be the cause of the right click issue in Windows 10...

    Just a long shot, do you have Tablet Mode turned on?
      My ComputerSystem Spec
  4.    14 Jan 2017 #14
    Join Date : Jul 2016
    Posts : 386
    Windows 10 Pro
    Thread Starter

    I'm in San Antonio - but I know about the ice storm. Hope you're saved from any damage. If you can, please explain in more detail how to do what you explained in the previous post (ShellExView 3rd party extensions have a Company name other than Microsoft. Try enabling them, and use Safe Mode again to see if the context menu still works.) I'm in very unfamiliar territory.
      My ComputerSystem Spec
  5.    14 Jan 2017 #15
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    In ShellExView, a group if entries were disabled.

    Go back and enable them by highlighting the entries, and selecting: File > Enable selected item

    Then, go back to Safe Mode, and try the context menu to see if it still works. If it does, then we need to look at something else beside third party extensions.
      My ComputerSystem Spec
  6.    14 Jan 2017 #16
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    In ShellExView, under Extension Name, do you have this entry: TheDeskTopContextMenu Class
      My ComputerSystem Spec
  7.    14 Jan 2017 #17
    Join Date : Jul 2016
    Posts : 386
    Windows 10 Pro
    Thread Starter

    Yes, I have it. I missed your request to go back to Safe Mode. Having company tonight and may not be able to do a lot more today - but I'll try. I don't know what Tablet Mode is yet. (NOTE The Desktop Context Menu is not greyed out (FYI).
    Last edited by Nisko; 14 Jan 2017 at 18:12.
      My ComputerSystem Spec
  8.    14 Jan 2017 #18
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    Please stay with you company, and enjoy them. We are going to regroup a bit.

    After using ShellExView, and disabling all 3rd party extensions you tried using the context menu, and it did not work.
    However, the context menu worked in Safe Mode.

    Let's skip going back to Safe Mode.

    Instead, sometimes it is a good idea to refresh Windows 10. A refresh can fix a lot of problems in Windows 10. You can do this, and keep your files.

    Please go to Start > Settings > Update and Security > Recovery (left side) > Reset this PC > click: Get Started

    Two options are presented: Keep my files and Remove everything.
    Click on: Keep my files

    Getting things ready lists what programs will be removed. Take note of this. A list should be saved to the Desktop after the refresh is done, but, better be safe than sorry.

    In some cases, a prompt appears with a warning that you can NOT go back to Windows 7/8. If you do a refresh and this notice shows, bare this in mind.

    In Ready to reset this PC, click: Reset

    When done, and you are facing a refreshed system, please try the context menu.

    Let us know how it goes.
      My ComputerSystem Spec
  9.    14 Jan 2017 #19
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    On Tablet Mode...

    Click the Notification icon on the far right of the TaskBar for the Action Center to show.

    At the bottom left of the Action Center there is a Tablet Mode button.
    Is it highlighted, or just like all the other buttons?
      My ComputerSystem Spec
  10.    15 Jan 2017 #20
    Join Date : Jul 2016
    Posts : 386
    Windows 10 Pro
    Thread Starter

    I'll get back to the Tablet Button when I can. In the meantime, last night I made an image of my drive. Then, I Reset my computer as you instructed. The Context Menu worked after the Reset. However, I didn't know the process would remove the over 100 programs I have. So, I ran the image to restore my computer so I could contact you. The reset is fine - but is there a way I can keep my programs? While I was doing the Reset, a notice showed that certain programs would be removed. That was only 7 programs. But the other 100+ programs are mostly critical to my business. Also, it would take forever to reinstall them. So, here I am asking if you have some advice now that we know a Reset solved the Context Menu problem. PS: I hope you don't have any damage from the ice storm.
      My ComputerSystem Spec

 
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