Windows 10: PC shuts down quickly

  1.    08 Jan 2017 #1

    PC shuts down quickly

    (Sorry...I had a stroke about 6 months ago so I'm very slow. I'm trying to teach/train myself all the stuff I had for years)

    We have ab i5 PC, it starts up, shows the Acer start up and then almost immediately powers down.

    Any help/advise on restarting the PC please?

    Many thanks.
      My ComputerSystem Spec

  2.    08 Jan 2017 #2

    This could be an issue with your HDD. Boot into Setup (Bios) under the Information, or Main tab it should list all the drives on your computer. Does it list your HDD? You may also restart the computer and press F12 and see if there is a Diagnostic program that will test the HDD and Memory (RAM)
      My ComputerSystem Spec

  3. Posts : 4,617
    Mac OS High Sierra 10.13.5
       08 Jan 2017 #3

    Hardware problems would be another issue if it is booting up and then shutting down again.
      My ComputerSystem Spec

  4.    09 Jan 2017 #4

    Many thanks for all your responses (even reading is very difficult).

    bro67[/URL][COLOR=#3E3E3E][FONT=&quot] - the PC isn't booting so I understand that it is likely to be a hardware problem.

    spunk - would be worth trying a different HDD?

      My ComputerSystem Spec

  5.    09 Jan 2017 #5

    Start the computer and press F2 to Boot into Setup (Bios) If the computer fails to boot into the Bios, unplug the HDD. If that fails, then it may be another hardware piece. Remove all but one stick of RAM.
      My ComputerSystem Spec

  6.    17 Jan 2017 #6

    Sorry for the slow response (had to pop back to hospital but back now but slow)

    I will have a look - thanks!
      My ComputerSystem Spec


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