Windows 10: New laptop with 6GB of RAM is only using 3GB

Page 1 of 2 12 LastLast
  1.    05 Jan 2017 #1

    New laptop with 6GB of RAM is only using 3GB


    My coworker just got a new Windows 10 Dell laptop (64bit with an i5 and 6GB of RAM) and it's running pretty slow. I checked the System Information and it says "Installed Memory (RAM): 6.00GB (3.44GB usable)"


    Within the Resource Monitor, the Hardware Reserved RAM is listed at 2624mb of RAM, In Use has 1900mb, Standby has 1500mb, and there is between 100mb and 0mb free.

    The system and the processor are both 64-bit. The hard drive is a 500GB ST500LT012-1DG142, so it is 5400RPM.

    I went through the msconfig > Boot > Advanced Options troubleshooting that some people find usccessful, but when I first got there, it was already unchecked with a value of zero, so that made me think it took that as no limit. I can check the box and it fills with 6144. I tried restarting after setting that and it rebooted with a value of 2440 or something. I unchecked it again, and rebooted and it's still lagging like it was at square one.


    Is there any way to increase the usable RAM so that it can run a little faster? Is the video card or something else hogging more than it needs?
      My ComputerSystem Spec

  2.    06 Jan 2017 #2

    This could point to a bad RAM chip or one that is poorly seated in its socket. Use the built-in Windows Memory Diagnostic tool to check the RAM chips in your colleague's laptop. Once the machine boots up and you get logged in do the following:
    Right-click on Start and then Left-click on Run. In the window that appears, type "mdsched" (without the quotes). Hit Enter and follow the instructions.
      My ComputerSystem Spec

  3.    06 Jan 2017 #3

    telepro21 said: View Post
    This could point to a bad RAM chip or one that is poorly seated in its socket. Use the built-in Windows Memory Diagnostic tool to check the RAM chips in your colleague's laptop. Once the machine boots up and you get logged in do the following:
    Right-click on Start and then Left-click on Run. In the window that appears, type "mdsched" (without the quotes). Hit Enter and follow the instructions.
    I popped open the bottom and the RAM appeared to be in there just fine. Took it out and put it back in just to be sure, but it still had the issue upon reboot.

    I ran the mdsched and it completed without issue. I also ran a Dell Diags, but that didn't give me any leads either.

    The really weird thing is that he got two of the same model (one of each kid). The one from the above screenshot shows 3.44GB of RAM usable, and the other says 4.94GB of RAM usable... How is that possible?
      My ComputerSystem Spec

  4.    07 Jan 2017 #4

    Your "hardware reserved" is taking 2GB. I would look into that first. Search on this site for more on the issue.
    How much is reserved on the good system? Also, see if the bios versions match.
    Last edited by simpk5; 07 Jan 2017 at 08:17.
      My ComputerSystem Spec

  5.    07 Jan 2017 #5

    Don't know if i can explain it (haven't used it much) Try running RamMap. But might or likely others on here can
      My ComputerSystem Spec


  6. Posts : 1,204
    Windows 7 Pro x64 Windows 10 Pro x64
       07 Jan 2017 #6

    Ram Map just frees up standby memory.

    The best thing you can do for that laptop is max out the memory.

    And replace that hard drive with a solid state drive.
      My ComputerSystem Spec

  7.    07 Jan 2017 #7

    AddRAM said: View Post
    Ram Map just frees up standby memory.
    ????? unless you know a diffferent RamMap
    Have you ever wondered exactly how Windows is assigning physical memory, how much file data is cached in RAM, or how much RAM is used by the kernel and device drivers? RAMMap makes answering those questions easy. RAMMap is an advanced physical memory usage analysis utility for Windows Vista and higher. It presents usage information in different ways on its several different tabs:
    • Use Counts: usage summary by type and paging list
    • Processes: process working set sizes
    • Priority Summary: prioritized standby list sizes
    • Physical Pages: per-page use for all physical memory
    • Physical Ranges: physical memory addresses
    • File Summary: file data in RAM by file
    • File Details: individual physical pages by file

    Use RAMMap to gain understanding of the way Windows manages memory, to analyze application memory usage, or to answer specific questions about how RAM is being allocated.
      My ComputerSystem Spec


  8. Posts : 1,204
    Windows 7 Pro x64 Windows 10 Pro x64
       07 Jan 2017 #8

    I meant I use it to free up standby memory.

    Snow`s freezing up my last 2 brain cells
      My ComputerSystem Spec

  9.    07 Jan 2017 #9

    AddRAM said: View Post
    I meant I use it to free up standby memory.

    Snow`s freezing up my last 2 brain cells
    LOL np I get those mind farts too
      My ComputerSystem Spec

  10.    07 Jan 2017 #10

    As this is a new laptop the best option would be to return it for repair or exchange. Very likey this is a hardware problem. RAMMap won't be usefull here.
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Two laptops windows 10 home group network del printer with USB connection to one of laptops both have driver both recognize printer network is OK remote laptop is unable to print to printer
I recently purchased an ASUS A555DG-EHFX to take over for my wife's Win7 ASUS K50IJ-BBZ5 (both are 64-bit). Obviously getting Windows 10 up and running out of the box was a breeze. Configuring WLAN connectivity was also easy, even though I have...
Have been having this problem for a while now. Every so often, the headhphone jack on my laptop just stops working after hours and hours of the laptop being on. The built-in speakers of the laptop work fine. What happens is that while the...
I'm running home edition in both and trying to export contacts from old vista laptop to flash drive, then import to 'people' on win 10 laptop . Do I do it as csv -common separated values ...or vCards (folder of .vcf files) thanks in anticipation...
After upgrading my Hp Laptop to Windows 10 build 10547 my laptop restarts randomly The error message is "Your PC ran into a problem and needs to restart.We're just collecting some error info, and then we'll restart for you. If you'd like to know...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:29.
Find Us