New
#1
New to windows 10, experiencing error code "memory could not be read"
Hello,
thank you for checking out my post. About a month ago a friend convinced me to make the jump from windows 7 to 10. It's been great since I've customized it to my liking, however...this morning, before work, i experienced something I've never seen before. When I went to the action center to check my mail, using the mail app integrated in windows 10, it froze. Very quickly i got this screen from the OS saying "oops, something went wrong..." and before I could read anything else it rebooted the pc. Now I keep getting a flashing screen with an error code. Now that I'm back home from work I can't seem to figure this error out, so I am writing this in hope that someone else might have seen this on the web or might have gone through the experience and learned a fix.
The screen flashes and it seems like my icons are trying to load (Every time it flashes it has the correct image for the icon or the "white page look" i see on files when windows doesn't know what application/program to use to open said file). I can't open or access anything. The only thing on my pc i am able to interact with is the error code which reads "Werfault.exe application error: The instruction at 0x00007ffc0d5c1621 referenced memory at 0x0007ffa8d4f0000. The memory could not be read. Click on OK to terminate the program. If I click ok it just reopens the error message and continues on flashing. At one one I was able to open the windows start menu, just to see the pc freeze. If I try to open task manager to see what might be causing the issue, I get this error: the sign-in process couldn't display security and sign-in options when Ctrl+alt+Delete was pressed. If windows doesn't respond, press esc, or use the power switch to restart".
Current pc:
Video Card : Radeon RX-480 8GB GDDR5
Processor : AMD Phenom II X4 965 Processor (liquid cooled)
Memory : PNY 16GB DDR3 [2x8GB] 1866Mhz
Operating System : Microsoft Windows 10 Pro Edition Service Pack 1 [anniversary update], 64-bit
Any help or ideas would greatly be appreciated. I've tried removing the RAM and re adding it, as well as dusting out the fans in my pc and graphics card.
Thanks again,
-Tim